Hey, Claire: You never told us what CMDB 1.1 patch level, if any that you're on.
Our sole reason for upgrading from CMDB 1.1 to CMDB 1.1 patch 3 was just to add a menu. We added the menu through the Class Manager at the BMC:AssetBase level. After you upgrade past patch 2 (as Chris mentioned below), you will see a few fields added to the Characteristics tab of the "Attribute Information" dialog. At least two of those will be 'Menu Name' and 'Menu Style'. If and when you do this, make sure you know what you're doing. Also, I wouldn't do this during peak hours. This change has to replicate through every join form connected to BMC:AssetBase (at least in our case). Get complete instructions before you start. Back up your database and run through it in dev first to give you an idea how long the change might take. If you do have to upgrade the CMDB, I would suggest going to 1.1 patch 4. Check with support of course to confirm patch level and any new instructions. Get them to open up about any potential issues during patch installation. If they tell you there aren't any, ask them again. Thanks, Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris Williams Sent: Tuesday, March 13, 2007 10:39 AM To: arslist@ARSLIST.ORG Subject: Re: CMDB - Class Manager >From memory, you have to be on CMDB 1.1 Patch 002 or anything above that to be able to add a menu to a character field via Class Manager. If you're on an earlier version, you can still do this AND do it in a supported way which won't get overwritten when you make subsequent changes (this is the risk you take when doing this via the Admin Tool). You'd need to use cmdbdriver (formerly known as osdriver in older versions). This is the Command Line Interface to the CMDB API. Within it, there are options to change (or create) an attribute to have a character menu. Sadly, the way you use this is not very well documented, but I can provide a sample script if anybody is interested. >From a Best Practice point of view, most of the Out of the box ITSM apps attach a $\NULL$ Menu and then use Active Links to attach the real menus to the fields when the window opens. This gives you more flexibility to change the menu's in the future if necessary. HTH Chris. > I have seen issues with attaching a menu in CMDB 1.1 it works properly in 2.x. > > -----Original Message----- > From: [EMAIL PROTECTED] > To: arslist@ARSLIST.ORG > Sent: Tue, 13 Mar 2007 10:47 AM > Subject: Re: CMDB - Class Manager > > > Claire, > > To do this, I had to attach a $NULL$ menu directly to the BMC form > through the admin tool, then add an active link on window open/loaded > which changed the menu to the one that I wanted. When I added the menu > directly, then it was removed by the class manager. > > Roy > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Sanford, Claire > Sent: Tuesday, March 13, 2007 9:38 AM > To: arslist@ARSLIST.ORG > Subject: CMDB - Class Manager > > I'm confused. I even RTSFM several times. Maybe I missed it. Their > terminology is "different". > > How do I add a menu to a field in the CMDB. Is it a "custom property"? > > > Can I add a menu to a field I have already added to the CMDB? > > > ARS 6.3 Patch 18 > HD 6.0 > CMDB 1.1 > Oracle 10 w/9 libraries > Oracle lives on a remote server > Windows 2003 4 gig on app server and 8 gig on DB server > > > > Claire "I need more coffee and my hour sleep back" Sanford > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > ________________________________________________________________________ > AOL now offers free email to everyone. Find out more about what's free from AOL at > AOL.com. > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers > Are" > -- ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
