I did an import of Opt cat and found a problem with how it was related to Global mapping. I have listed below what I found. I would suggest you look for similar filters for the prod cat and also modify them to fire on merge. Import Operational CTI: When you import Operational CTIs there are 2 filters that need to be taken into consideration to insure that either a specific company or Global company association entry is created. The filters are listed below. CFG:CAT:CreateDefaultGlobalCompanyAssoc_795_PPDA CFG:CAT:CreateDefaultConfigCompanyAssoc_795_PPDA One of the qualifications is: ( 'Service Categorization Tier 1' != $NULL$ ) AND (( 'z1D_Company_Relationship' != "Current configuration company") OR (( 'z1D_Company_Relationship' = "Current configuration company") AND ( 'z1D Company' = $NULL$ ))) When mapping the import of CTIs if this needs to be a global CTI, 1 into the field 'z1D_Company_Relationship'. If this needs to be for a specific company map 0 and enter the exact company name as listed in the company form into the field 'z1D Company' -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 14 Mar 2007 1:56 AM Subject: Bulk upload on ITSM 7.0
** Dear All, We are implementing ITSM 7.0 for our company. We are in progress of configuring Opt Cat, Product Cat, and Assignments in the system, we have got around 10K of Product cat records, I would appreciate if any one let us if in case there is a way for bulk upload. Thanks in advance. Regards, Sugan 8:00? 8:25? 8:40? Find a flick in no time with theYahoo! Search movie showtime shortcut. __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
