We had rebooted several times, and still did see the Email service. We finally discovered that the EmailDaemon.properties was missing. We copied this over from the existing server, and ran a modified armaild.bat file which installed the service. Now we are running into issues with authentication when running the EmailStart.bat file. As far as I know we have set the correct password using the Application Service password. Here is the message we get when debugging: loaded library
MessageType: 2 MessageNum: 623 MessageText: Authentication failed AppendedText: Any thoughts on what might be causing this? Thanks, Shane -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Mohan Panchangmath Sent: Wednesday, March 14, 2007 12:42 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.0 Email Service missing ** Hi Shane, Some thing you must have tried already, but did you try restarting the box on which your AR Server and Email Engine reside to make the new services effective? If yes and the problem still seen, do check the system registry to see if the email engine service is present or not. We had a similar problem recently when we upgraded from AR Server 7.00 to 7.01 patch 001. We saw the AR Server services duplicated in our system (old and new) though the registry only showed the new BMC AR Server registry. With this the email engine service is behaving abnormally and does not start with the start of new BMC AR Server service though it dependent on it. I have created a ticket with Remedy but in vain..:o(( Do let know what you see.. Thanks, Mohan ----- Original Message ---- From: Shane Buchholz <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, March 14, 2007 2:05:18 PM Subject: ARS 7.0 Email Service missing ** I am currently in the process of installing ARS 7.0 on a brand new server. After installing the Email Engine I am not getting the BMC Remedy Email Engine service. Any thoughts on what might be causing this? Thanks, Shane Buchholz Call Center Supervisor Samaritan Health Services [EMAIL PROTECTED] Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. __20060125_______________________This posting was submitted with HTML in it___ _____ Looking for earth-friendly autos? Browse <http://autos.yahoo.com/green_center/;_ylc=X3oDMTE4MGw4Z2hlBF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDZ3JlZW5jZW50ZXI-> Top Cars by "Green Rating" at Yahoo! Autos' Green Center. __20060125_______________________This posting was submitted with HTML in it___ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
