Andy,

If memory serves me correctly,  Priority would need to be included on the table 
field for it to show up in the list to color the rows.  If you don't want it to 
show in the table you can make it hidden.

Dave
--------------------------
[EMAIL PROTECTED] (Wireless)

----- Original Message -----
From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG>
To: arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>
Sent: Wed Mar 14 18:58:21 2007
Subject: Another Table Field Question

** 

I have searched through the documentation, but have not been able to find the 
answer to this one.

 

On a Table List field, on the Results Color tab, why are all the fields on the 
form (or at least all selected for the results list) not listed in the 
Selection Field drop-down menu?

 

I wanted to color them based on Priority, but Priority is not one of the fields 
in the list )-:

 

Andy L. Mayfield 
System Operation Specialist 
Alabama Power Company 
Office: 8-226-1805 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Mayfield, Andy L.
Sent: Wednesday, March 14, 2007 4:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: Table Field Qualification

 

I was finally able to get it to work on our production server. For some reason 
the ‘Resolve Date’ field on our Dev server was acting really strange and giving 
me varying results. It appears to be working on the production server with no 
problems.

 

I used:

 

(‘Assigned Group’ = “XXX” AND ‘Status’ = “Resolved”) AND (‘Resolve Date’ <= ( 
$TIMESTAMP$ - ( 60 * ( 60* ( 24 * 5 ) ) ) )

 

Thanks for suggestions. Its sounds I had it right to start with, but was 
getting weird results on the DEV server.

 

Andy L. Mayfield 
System Operation Specialist 
Alabama Power Company 
Office: 8-226-1805 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Wednesday, March 14, 2007 3:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Table Field Qualification

 

Have you tried using that to build an external qualification and using it in 
the table field? I can't say it will work as you want but considering that 
field values get expanded after hitting the db, you may stand a chance of 
success..
  

Joe

----- Original Message ----
From: "Mayfield, Andy L." <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Wednesday, March 14, 2007 3:50:40 PM
Subject: Table Field Qualification

I am attempting to add a table field to our Home Page and I having difficulty 
with the qualification statement.

 

What I am trying to do is this:

 

Show all tickets that have been assigned to 'Assigned Group' "XXX" with the 
'Status' of "Resolved" for 5 or more days. 

 

I am able to perform this search in the user tool using the 
'*Status-History.Resolved.TIME' field. The problem is this not an option in the 
admin tool on the qualification statement. If I try to type that into the 
Qualification statement, after I save automatically changes it to 
'*Status-History.New.TIME'. 

 

If anyone has an idea I will try anything at this point.

 

Thanks,

 

Andy L. Mayfield

System Operation Specialist

Alabama Power Company

Office: 8-226-1805

 

________________________________

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