Thanks Curtis!  I will look take a look in that directory....appreciate it!

From: Curtis Gallant <[EMAIL PROTECTED]>
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: upgrading to CMDB 2.0.1 patch 2, error message
Date: Wed, 14 Mar 2007 13:01:22 -0700

Look in the CMDB Install/Log directory.  The logs there will put you on
the right path.  I had a similar issue where there were some
BMC.CORE:BMC_FederatedProduct entries missing which was causing a
failure at the same point as you describe below.

My fix was to look at an existing CMDB 2.0.1 database and re-create the
missing entries.


-----
Curtis Gallant

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Juan Carlos Figueroa
Sent: Wednesday, March 14, 2007 1:54 PM
To: arslist@ARSLIST.ORG
Subject: upgrading to CMDB 2.0.1 patch 2, error message

Greetings,
While trying to upgrade to cmdb 2.0.1 patch 2 from cmdb 2.0.0 patch 001
, I received the following error message:

"There was a problem during upgrade to BMC Atrium CMDB 2.0.1 patch 000
stage
1 using wf-RIK.xml"

We are running ARS 7.0.1, Windows Server 2003. Oracle 10g.

Thanks for your help!

Juan

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