Hi Thomas, http://support.microsoft.com/kb/228930 describes a utility called InUse.exe. It allows for the replacement of any locked file during the next reboot.
Eric Cleereman -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Thomas Bean Sent: Wednesday, March 14, 2007 5:40 PM To: arslist@ARSLIST.ORG Subject: Re: Additional information about DST event and how it affects AR System Has anyone else had difficulties applying the DST hotfix to the Visual C++ C-Runtime libraries (msvcp71.dll and msvcr71.dll)? I obtained the DLLs from BMC Support, and have shut down almost every process and service running on my Windows 2003 AR Server (7.0.01 Patch 001). Every time I attempt to copy the new files into C:\WINDOWS\System32, I get an error that the files are in use and cannot be overwritten. Any ideas how to get around this? If the DLLs are somehow loaded into memory by the OS itself, then how can this hotfix be applied??? --Thomas ----- Original Message ----- From: "Easter, David" <[EMAIL PROTECTED]> Newsgroups: gmane.comp.crm.arsystem.general To: <arslist@ARSLIST.ORG> Sent: Monday, March 12, 2007 15:36 Subject: Re: Additional information about DST event and how it affects AR System > Is there some sort of key phrase to mention to support Um - no, not specifically. Were it me, I suppose I'd refer to the paragraph in the technical bulletin found at: http://www.bmc.com/supportu/documents/87/89/68789/68789.pdf "Customers requiring the corrected Visual C++ C-Runtime libraries prior to the release of AR System Patch 002 can contact support and obtain a hotfix for these libraries. Only the Visual C++ C-Runtime libraries will be included in the hotfix." and say you are looking for the DLL's mentioned in the bulletin. Support should have the two DLL's zipped, and the zip file is small enough that it could be E-mailed. The libraries are msvcp71.dll and msvcr71.dll. Once you have the DLL's, the instructions for installing them are: 1. Unzip the zip file contents to the C:\Windows\System32 folder or to the System32 folder where the Windows OS is installed. (Sometimes the Windows OS is installed into a folder other than C:\Windows). 2. Restart the machine. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ryan Kountz Sent: Friday, March 09, 2007 10:32 AM To: arslist@ARSLIST.ORG Subject: Re: Additional information about DST event and how it affects AR System David, Is there some sort of key phrase to mention to support that would help us actually obtain the hotfix mentioned above? We're running 7.0.1 patch 001, and are really eager to test a fix for historical dates -- but the person on my team assigned to track down this hotfix (the CRT dlls) has been unable to obtain them from support. Any help would be most appreciated. Thanks much, -ryan ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
