Hello Michael,
Thanks for this. So when consuming a web service, when creating a filter what does one put into the Chose wsdl section of the filter so it can be loaded? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556(New) Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michael Worts Sent: Friday, March 16, 2007 9:47 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service Newbie ** Hi Roger, If I am not mistaken, the midtier is required if you are publishing a web service to be consumed by an external program. The external program will use the midtier server e.g. http://<midtier_server>/arsys/WSDL/<ARServer>/<Web Service Name> I think if you are consuming an external web service, you only need the JRE and not the midtier. Mike. Michael Worts Remedy Specialist IGS, Business Consulting Services ITIL Service Manager Certified Tel: +44 (0)1962 822273 Mob: +44 (0)7801 755346 Internet: [EMAIL PROTECTED] "Nall, Roger" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 16/03/2007 12:55 Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Web Service Newbie ** Okay everyone please take it easy on me with this one. Here is my configuration: * ARS 6.03 patch 16 * WINDOWS 2003 * SQL 2K * No mid-tier We are creating a .NET help desk ticket application for our Engineering group. Currently they use Remedy but due to some personal issues the decision was made to move the Remedy application to a move advanced platform. Please do not ask any questions as to why this decision was made. My mother always told me if you can't say something nice about someone don't say anything at all. That being said we need to integrate Remedy with this new .NET system. I need to be able to create tickets in the new system and they need to be able to update my tickets as well as create tickets in Remedy. They have developed a Web Service for me to use to create tickets in the new system. As I understand it this will allow me to pass data to the new system and receive their ticket number back. We were originally going to user the .NET API to allow them to update/create tickets in my system. It was suggested to me that maybe we could use a Web Service created on the Remedy side instead of the API. I have been looking at the documentation for creating a Web Service and that has led me to this posting. My first question is how is this possible without using the Mid-Tier? As I stated, this is new to me and I am not sure I fully understand it. Any help would be greatly appreciated. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556(New) Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM __20060125_______________________This posting was submitted with HTML in it___ ________________________________ Unless stated otherwise above: IBM United Kingdom Limited - Registered in England and Wales with number 741598. Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire PO6 3AU __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
