Paul, I do the first two steps a little differently. I enter the search criteria into the search form, but don't run it. Then from search mode with the criteria entered, I go into the reporting piece, following the steps you outlined below. When you do the Report/Export to File, Remedy will execute the search at that time. This runs faster and doesn't use as much memory, since its not loading all the data first. Being in the habit of doing it this way also keeps me from going into the Reporting tool with only one record selected. That's not a big deal, but when you look at the file you exported and only see one row of data, it gives you pause, and then you have to go do it again anyway.
Just thought I'd mention it to save you some time. Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach "Clements, Paul" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 03/16/2007 07:17 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: how to export data? "But how can I export/dump the data for local application?" It's not that obvious if you're new to Remedy. What you need to do is: * run a search of a particular form * Select the data you wish to export in the 'Results Pane' * Select 'Tools' * Select 'Reporting' * This then takes you into the reporting tool. * To export the entire file simply select 'New Style' * Click 'Add All' * Select Report/Export To/File Cheers, Paul Clements IT Professional Officer Glasgow City Council Centenary House 100 Morrison Street Glasgow G5 8LN Phone: 0141 418 1332 Email: [EMAIL PROTECTED] Web: www.glasgow.gov.uk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Vinson Sent: 16 March 2007 13:48 To: arslist@ARSLIST.ORG Subject: how to export data? Hi, I'm a newbie of Remedy. I know that I can use remedy user to import/ export the definition. But how can I export/dump the data for local application? ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Support Scotland's Bid to host the 2014 Commonwealth Games in Glasgow - visit www.glasgow2014.com ---------------------------------------------------------------------------- Disclaimer: This message is intended only for use of the addressee. If this message was sent to you in error, please notify the sender and delete this message. Glasgow City Council cannot accept responsibility for viruses, so please scan attachments. Views expressed in this message do not necessarily reflect those of the Council who will not necessarily be bound by its contents. ---------------------------------------------------------------------------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ***IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.*** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"