Paul,

I do the first two steps a little differently.  I enter the search 
criteria into the search form, but don't run it.  Then from search mode 
with the criteria entered, I go into the reporting piece, following the 
steps you outlined below.  When you do the Report/Export to File, Remedy 
will execute the search at that time.  This runs faster and doesn't use as 
much memory, since its not loading all the data first.  Being in the habit 
of doing it this way also keeps me from going into the Reporting tool with 
only one record selected.  That's not a big deal, but when you look at the 
file you exported and only see one row of data, it gives you pause, and 
then you have to go do it again anyway.

Just thought I'd mention it to save you some time.
 
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"Clements, Paul" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG>
03/16/2007 07:17 AM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Re: how to export data?






"But how can I export/dump the data for local application?"

It's not that obvious if you're new to Remedy. What you need to do is:

* run a search of a particular form 
* Select the data you wish to export in the 'Results Pane'
* Select 'Tools'
* Select 'Reporting'
* This then takes you into the reporting tool. 
* To export the entire file simply select 'New Style'
* Click 'Add All'
* Select Report/Export To/File

Cheers,

Paul Clements
IT Professional Officer
Glasgow City Council 
Centenary House
100 Morrison Street
Glasgow G5 8LN

Phone: 0141 418 1332
Email:  [EMAIL PROTECTED]
Web: www.glasgow.gov.uk

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Vinson
Sent: 16 March 2007 13:48
To: arslist@ARSLIST.ORG
Subject: how to export data?

Hi,
I'm a newbie of Remedy. I know that I can use remedy user to import/
export the definition. But how can I export/dump the data for local
application?

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