Oops, I forgot to mention my environment.  By the way it works on the
Mid-Tier 7.0.01 P1, just acts flaky on the 7.0.01 P1 User Tool.

ARS 6.3 P21
Win 2003/SQL Server 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Durling
Sent: Tuesday, March 20, 2007 4:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Diary Field wierdness

Michelle,

If that means that all diary fields appear empty when using the 7.0.01 
patch 1 WUT, then I'm not having that issue on our 601 patch 1351
server.

David D.


> Date:         Tue, 20 Mar 2007 08:49:18 -0500
> Reply-To:     arslist@ARSLIST.ORG
> Sender:       "Action Request System discussion list(ARSList)"
>               <arslist@ARSLIST.ORG>
> From:         "Lucero, Michelle - IST contractor"
<[EMAIL PROTECTED]>
> Subject:      Re: Diary Field wierdness
> In-Reply-To:  A<[EMAIL PROTECTED]>
> Content-Type: text/plain; charset="US-ASCII"
> 
> Hi, David:
> 
> We're experiencing another bug in the 7.0.01 Patch 1 User Tool.  I
think
> bug number, SW00262417 might be related to this.
> 
> On a 6.3 P20 User tool the contents of the diary field correctly
> displays when the diary dialog window is opened.
> When viewing the same entry on a 7.0.01 Patch 1 User Tool, the diary
> contents appears empty.
> 
> Have you or anyone else out there experienced any flakiness like that?
> 
> Thanks,
> Michelle
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of David Durling
> Sent: Tuesday, March 20, 2007 7:54 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Diary Field wierdness
> 
> Since I said I'd follow up - Support told me yesterday the same thing 
> they told Ron, that it's SW00262237.
> 
> Thanks,
> 
> David D.
> Univ. of Georgia
> 
>> Date:         Fri, 16 Mar 2007 14:49:09 -0700
>> Reply-To:     arslist@ARSLIST.ORG
>> Sender:       "Action Request System discussion list(ARSList)"
>>               <arslist@ARSLIST.ORG>
>> From:         Ron Legters <[EMAIL PROTECTED]>
>> Subject:      Re: Diary Field wierdness
>> In-Reply-To:  A<[EMAIL PROTECTED]>
>> Content-Type: text/plain; charset="us-ascii"
>> 
>> Well, they've decided it's a bug:
>>      Hi Ron,
>>      
>>      We have tested at our end and seems to be a new occurrence in
>> 7.0.1 patch 1 User tool.
>> 
>>      We have created a Defect ID: SW00262237 for this problem, I will
>> now place this ticket on the notify list of this bug.
>> 
>>      The status of this ticket will now be resolved , this does not
>> mean that the ticket is closed. As this status required to   put the
>> ticket on the notify list of the bug.
>> 
>>      Have a great day.
>> 
>>      Thank you for bringing this problem to our attention.
>> 
>>      Regards, 
>> 
>> 
>> Thanks, 
>> Ron
>> Tools Admin

-- 
David Durling                 706-542-0223
Enterprise IT Services     [EMAIL PROTECTED]
University of Georgia

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