Robert, The Clarify system belongs to another group, so I'm not at all sure if they can or will construct a view. I would imagine that an export file or data dump would have been easiest for all involved. However, I am certain that they are using Web Services.
Thanks for the information! -- Joe Castleman AH Computer Consulting, Inc. [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: Thursday, March 22, 2007 11:14 AM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] Export from Clarify, Import to Remedy [ . . . ] HOWEVER... Doing it again today, I would also consider constructing a view inside Clarify DB that does all the joins for you (Incident to People, Site, Company, xxx - with what ever data you need), and then create a view form in Remedy to pull the data from. Also, as an option, in '99 they were doing their 2nd release of Web Services, so if you have that deployed on Clarify, you could potentially access the data from that point as well. So as you can see, there are multiple options, based upon what you had deployed with Clarify... Web services might be the easiest 'foreign connector' so to say... [ . . . ] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
