I do the both, but I dont have servicedesk just ARS server tables-info.
I install to a diferent directory with a new arserver and port, I make a new install of arserver and then restore de database backup attaching the db files, making ARAdmin the owner. What should be the best way? On 3/23/07, Robert Molenda <[EMAIL PROTECTED]> wrote:
** OK I re-read (several times this time) your original email, and have more questions, than answers.. Did you take the original server with Service Desk (6.3) and install 7X to a different directory? Or is this a new server? When you say to "restore the backup" I assume that you are talking about the Database Backup? This will cause issues because of the DB Schema information (control table) information being incorrect. It is possible that arserver does not spit out a message on that, but I would be amazed… *Thanks-n-advance*; *HDT Platform Incident / Problem Manager & Architect* Robert Molenda *IT OS PA* Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Pedro Cardoso *Sent:* Friday, March 23, 2007 3:59 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: The Server process terminated. ** Hi Robert I look arerror.log and is clean. I run server process form comman line, its run with the default messages, but if I see the task manager the process just going up and going down in seconds. thanks. On 3/23/07, *Robert Molenda* <[EMAIL PROTECTED]> wrote: ** Look to the arerror.log file for further information on the server crash. You can also execute the server process alone from the command line using the information in the armonitor.cfg file… Sometimes starting the server from command line only (without the plugin's, etc) can be of assistance… *Thanks-n-advance* ; *HDT Platform Incident / Problem Manager & Architect* Robert Molenda *IT OS PA* Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Pedro Cardoso *Sent:* Friday, March 23, 2007 2:19 PM *To:* arslist@ARSLIST.ORG *Subject:* The Server process terminated. ** Hi! I have a problem and I want to know what you think or your kind advice about. I run a new install over O.S. Win Std 2003 MS SQL 2000 ARS 6.3 Alone to migrate to 7, instead of run a update install I run a new install to just restore the backup. But in the same server I have another ARS v.7 with ServiceDesk. I change dboOwner and the service go up fine and I can query on Queryanalizer with ARAdmin arerror.log no show nothing but armonitor.log show the follow. Fri Mar 23 15:16:49 2007 (ARNOTE 0) Fri Mar 23 15:16:49 2007 Attempting to terminate the server process "c:\program files\ar system\ariane\arsvcdsp.exe". Fri Mar 23 15:16:49 2007 (ARNOTE 0) Fri Mar 23 15:16:49 2007 Attempting to terminate the server process "c:\program files\ar system\ariane\arplugin.exe". Fri Mar 23 15:16:49 2007 (ARNOTE 0) Fri Mar 23 15:16:49 2007 AR Monitor stopped. Fri Mar 23 15:16:53 2007 (ARNOTE 0) Fri Mar 23 15:16:53 2007 AR Monitor version 6.03.00 started. Fri Mar 23 15:16:53 2007 (ARNOTE 0) Fri Mar 23 15:16:53 2007 AR Monitor started. Fri Mar 23 15:16:53 2007 (ARNOTE 0) Fri Mar 23 15:16:53 2007 Pausing for max 900 seconds or until server up. Fri Mar 23 15:16:54 2007 (ARNOTE 0) Fri Mar 23 15:16:54 2007 The Server process terminated. The Server process keep up for a few seconds and them died. What I doing wrong? Thanks. Pedro Cardoso R. Mexico __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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