Derek, >From what I understand from support, you do not need to install Im 7.0.2. What you need to do is apply patch 3 directly on the ITSM 7.0 applications. The 7.0.2 version is for new installs only.
Thanks Kelly Gatewood -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Derek Fernandes Sent: Wednesday, March 28, 2007 14:19 To: arslist@ARSLIST.ORG Subject: Upgrade of IM to 7.0.02 patch 3 Hi listers, ARS 7.0.1 patch 1 We have SD7.0.00 (Incident & Problem) running on a QA server. I would like to upgrade IM & PM to 7.0.02 (patch 3) since this appears to be the newest. How do I do this? I downloaded IM & PM 7.0.02, but the install (IM 7.0.2) stops as soon as it discovers I have an older version of Incident running. Thanks, Derek -- Derek Fernandes Programmer Analyst U of C Information Technologies ES 1010, University of Calgary Calgary, Alberta T2N 1N4 403.210.9879 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
