I run patch 2 for CMDB 2.0.1 and now the arerror.log shows:
Thu Mar 29 12:39:47 2007 390600 : Error encountered while initializing(Initialization routine) the shared library (ARERR 9755) Thu Mar 29 12:39:47 2007 bmc.cmdb.cmdbEngine Thu Mar 29 12:39:47 2007 390600 : Authentication failed (ARERR 623) Any idea? PCr On 3/26/07, Pedro Cardoso <[EMAIL PROTECTED]> wrote:
Tony, as I said in my first email the ar.cfg lines and the file and path exist. and I already restart the service twice. PCr On 3/26/07, Tony Worthington <[EMAIL PROTECTED]> wrote: > > Your cmdbsvr20.dll should be installed in the following path (or where > you > installed to) > > \Program Files\AR System Applications\<server>\BMC Atrium > CMDB\server\bin > > The location is referenced in ar.cfg: > > CMDB-Install-Directory: e:\Program Files\AR System > Applications\server\BMC > Atrium CMDB > Load-Shared-Library: cmdbsvr20.dll > Load-Shared-Library-Path: e:\Program Files\AR System > Applications\server\BMC Atrium CMDB\server\bin > Plugin: "e:\Program Files\AR System Applications\server\BMC Atrium > CMDB\server\bin\libcmdbconsolefilterapi20.dll" > etc. > > All of this should have been taken care of by the installer. > > hth > > tony > > -- > Tony Worthington > [EMAIL PROTECTED] > 262-703-5911 > > > > Pedro Cardoso <[EMAIL PROTECTED] > > Sent by: "Action Request System discussion list(ARSList)" > <arslist@ARSLIST.ORG> > 03/26/2007 11:30 AM > Please respond to > arslist@ARSLIST.ORG > > > To > arslist@ARSLIST.ORG > cc > > Subject > Re: cmdbsvr20.dll: The specified module could not be found. > > > > > > > ** > Roney: > > I dont create any new class, so I dont have pending Records: > > 1) dont apply > 2) both process are running > 4) the library are specified in the ar.cfg with the correct path > > but when I start the Server I got this error: > > Fri Mar 23 11:22:13 2007 390600 : Error encountered while loading the > shared library (ARERR 9750) > Fri Mar 23 11:22:13 2007 cmdbsvr20.dll: The specified module could > not > be found. > > Anyway do you suggest I enable the logging? > > Pedro > > > > > > On 3/24/07, Roney Samuel Varghese <[EMAIL PROTECTED]> wrote: > ** Dear Cardoso, > > 1. Click on the Change Pending record in the Class Manager and click on > the View Log button. If there was an error in synching the class, the > status will say Error and give an error message. If the status is > "Pending", it either means the arcmdbd process never issued the > CMDBSyncMetaData API call, or the process is still happening within the > CMDB API. > > 2. Check if the arcmdbd server process is running, and if the dispatcher > (arsvcdsp) server process are running on the server. If not, verify both > > are listed in the armontor.cfg/conf file. This server process is > responsible for telling the CMDB to build the class. > > 3. Enable arcmdbd logging by adding CMDB-Debug: T and CMDB-Debug-Level: > 5 > to the ar.cfg /conf file and restart the AR Server. If no log file is > generated, comment out the line from armonitor.cfg/conf file and run > that > line from the console to verify the arcmdbd is running properly. > > 4. Verify the shared libraries for CMDB 2.0 are specified in the > ar.cfg/conf file, and if not, correct the issue and restart the AR > Server: > > > Load-Shared-Library: cmdbsvr20.dll,or libcmdbsvr20.sl, or > libcmdbsvr20.so > > Load-Shared-Library-Path: <path to the above file> > > 5. Enable API logging in BMC Remedy Administrator. Below is an example > of > how the CMDB API calls appear in the ARAPI log: > > <API > <TID: 0000000010> <RPC ID: 0000088636> <Queue: Admin > > <Client-RPC: > 390696 > <USER: Remedy Application Service > /* Sat Apr 01 2006 > 21:19:47.9234 */+SYNC CMDBSync -- from Unidentified Client (protocol 12) > at IP address 172.23.33.40 > > In CMDB 2.0, the CMDB API calls and their results are written to the > ARServer API log. The AR API calls that implement the work are also > listed > afterward, so it is easy to correlate which AR API calls are issues to > perform the work of the CMDB. > > Hope this helps > > Regards, > > Roney Samuel Varghese > > __20060125_______________________This posting was submitted with HTML in > it___ > > __20060125_______________________This posting was submitted with HTML in > > it___ > > > CONFIDENTIALITY NOTICE: > This is a transmission from Kohl's Department Stores, Inc. > and may contain information which is confidential and proprietary. > If you are not the addressee, any disclosure, copying or distribution or > use of the contents of this message is expressly prohibited. > If you have received this transmission in error, please destroy it and > notify us immediately at 262-703-7000. > > CAUTION: > Internet and e-mail communications are Kohl's property and Kohl's > reserves the right to retrieve and read any message created, sent and > received. Kohl's reserves the right to monitor messages to or from > authorized Kohl's Associates at any time > without any further consent. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" >
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