Hi Jason

 

Hmmm.  I have a situation where I am setting a value to a field in filters,
say a Group Name, and walking a table field with a filter guide to
concatenate contact addresses for a notification (actually, a notification
by phone using text to speech).  If I do not have Refresh on Entry Change
selected I get no results, but if it is checked I get the expected behavior.
Actually, this might happen several times in the same transaction with
different Group Names being set to the field used by the table field
qualification, so the table field needs to refresh on the server each time
this happens.

 

Perhaps the difference here to what you're seeing is that fact that the
field with the Group Name is initially blank when the transaction starts and
needs to change one or more times. Is the table qualification you are using
fixed?

 

YMMV

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

ARS List Award Winner 2005

Best 3rd party Remedy Application

 

tel +44 1494 468980

mobile +44 7710 377761

email [EMAIL PROTECTED]

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller
Sent: Thursday, March 29, 2007 4:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: Table Fields

 

Is that true that you have to set a table to Refresh on Entry Change in
order to used it in a filter? I just checked some tables that I use in
filters and I don't have RoEC checked.

 

Table fields are used a bit differently in filter guides then in a UI
situation. It seems that the table fields was an easy object to "abuse" to
add the filter looping functionality since they performed similar functions
(<select X, Y, Z, from Txxxxx where Z = 'xxxxx' order be Y desc>. Kind of
like how Tree fields have been added to a table fields in v7). From what I
can gather the table field used by a filter more or less sets up the SQL
statement but really doesn't care much about any of the more visual/UI type
properties (makes sense since it is only used server side).

 

Jason

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Sanders
Sent: Thursday, March 29, 2007 4:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Table Fields

 

** 

Hi Warren

 

The key point here is that the tables would be accessed by filters.  Does
this mean that you would not need to display these table fields to users -
in other words could the tables be removed from the user-accessible views?
If so, I believe that the potential problems that others have pointed out,
such as def size and caching, might be avoided.

 

You can select one view containing these table fields as the master view for
server-side processing (filter guides).  But, and here's the rub, to be able
to use the tables in filters you will need to have them set to refresh on
entry change.  I've never had enough table fields accessed by filter
workflow to know how much of a performance hit this might be, but after
doing what you propose, you might be able to supply the answer.

 

Good luck

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

ARS List Award Winner 2005

Best 3rd party Remedy Application

 

tel +44 1494 468980

mobile +44 7710 377761

email [EMAIL PROTECTED]

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Warren Baltimore
Sent: Wednesday, March 28, 2007 5:08 PM
To: arslist@ARSLIST.ORG
Subject: Table Fields

** 

ARS 7.0.1

SQL 2000

 

OK my friends, just for "kicks", here's a fun little question.....

 

What are the limitations (both real and theroetical) to putting LOTS and
LOTS of Tables on a form.  What would be the limitation (performance
certainly being the big one).  Is there a real limit?  If the tables are
only accessed via filter operations, would that make it better? 

 

I can't give any concrete information regarding the tables other than they
would probably be accessing seperate tables (for the most part) and would
probably only have a few fields in them.

 



-- 
Warren R. Baltimore II
Remedy Developer
UW Medicine IT Services
School of Medicine
University of Washington
Box 358220
1325 Fourth Ave, Suite 2000
Seattle, WA 98101

The opinions expressed in this e-mail are in no way those of the University
of Washington, or the State of Washington.  They are my own. 

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