Email Authentication failure error ARS 7.0.1

[Jaffaree, Shamhoon]

Hi,

 

Has anyone come across the following error for the AREmail, I tried to
reset the Email Server password on the Email Configuration form but
still having this issue

 

ARS 7.0.1

Oracle 10G

RedHat Linux 4.0

IBM J2RE 1.5

 

535 5.7.0 authentication failed

Apr 2, 2007 11:35:53 AM javax.mail.Service connect

SEVERE: null 

javax.mail.AuthenticationFailedException

      at javax.mail.Service.connect(Service.java:264)

      at
com.remedy.arsys.emaildaemon.SenderModule.openTransport(SenderModule.jav
a:388)

      at
com.remedy.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:185)

      at
com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)

      at java.lang.Thread.run(Thread.java:799)

Apr 2, 2007 11:35:53 AM com.sun.mail.smtp.SMTPTransport checkConnected

SEVERE: Not connected 

java.lang.IllegalStateException: Not connected

      at
com.sun.mail.smtp.SMTPTransport.checkConnected(SMTPTransport.java:1398)

      at
com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:489)

      at
com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:
359)

      at
com.remedy.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:211)

      at
com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)

      at java.lang.Thread.run(Thread.java:799)

 

Thanks

Shamhoon Zenath Jaffaree

 


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