Lisa,
You can get counts ( distinct and totals) by sorting, grouping and using
the statistics on the ARSystem report section of the user tool.
To get a distinct list as a report do not select any fields. Go straight
to the Sort tab and sort on your field of choice and select the Group
checkbox. Next using the Statistics tab you can enter the operation, you
want count.
In the Label field you will need to type in the field name with $'s. You
can find the field name in the Compute on dropdown. It will be the field
name you used for the Sort operation.
Also make sure you select that filed name in the Compute on dropdown.
Add it to the report with the Add Before button and save your report.
When run against your form you will get a distinct list of the sorted
field.
Example
Form A has records
ID     Location
0001 North
0002 North
0003 East
0004 South
0005 West
0006 Giraffe
 
Your report sort will be on Location and grouped
The Statistics operation will be count and the Label will be $Location$
: 
(the space and colon : separates the count from your locations.)
 
So your report will be 
 
East :1
Giraffe :1
North :2
South :1
West :1
 
HTH,

John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me



 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa
Sent: Monday, April 02, 2007 12:45 PM
To: arslist@ARSLIST.ORG
Subject: Distinct Counts


** 
A customer would like to run reports on his form that includes distinct
counts.  In SQL this is easy (Select Building, count(Area_Code) from
PBX_COST_MASTER group by building).  How can I get this data extracted
from a Form in Remedy?  We do not have Crystal Reports yet (would that
help?)
 
We are using Remedy 6.3 patch 21.
 
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