Thanks, Matt. I hadn't thought to export/import, modifying the .arx. Good idea. (This isn't something that I want to do a lot of!)
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
"Carey Matthew
Black" To: arslist@ARSLIST.ORG
<[EMAIL PROTECTED] cc:
COM> Subject: Re: Write to Status
History
Sent by: "Action
Request System
discussion
list(ARSList)"
<[EMAIL PROTECTED]
ORG>
04/03/2007 08:38
Please respond to
arslist
Mike,
It can be done via two paths (to my knowledge):
1) Merge events can alter the value with arx file format.
2) Direct SQL to the "H" table.
Hints:
Option #1) Do a report to arx with Field 1 and the Status-History
field. You will need to pay special attention to the control
characters that are used as separators in that ascii(ish) file.
Option #2) If you know SQL you likely will need almost no help. But
... if you do not know SQL then see option #1. :)
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On 4/3/07, Mike White <[EMAIL PROTECTED]> wrote:
> Listers,
>
> By any chance, does anybody know of a way to write (or overwrite)
the
> contents of Status History entries? I'm doing some work on a form that
> didn't use the core status field, part of which includes "moving into"
this
> field. I'd like to populate with known values if possible.
>
> Thanks in advance for any insight you can share.
>
> Mike White
> Office: 813-978-2192
> E-mail: [EMAIL PROTECTED]
>
>
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