This was addressed in 7.x by automatically adding a (clear) option. In case you need ammunition to upgrade.
Axton Grams On 4/3/07, Lawson, Dave <[EMAIL PROTECTED]> wrote:
** If you have a character field with an attached with an attached menu and you change it from Edit to DropDown List this will indeed stop users from typing into the field. BUT If the user wants to remove the contents from that field because he entered data into the field in error or prematurely you will have a problem. You will have to create a menu item call "clear" and write an AL to Null out the Field if "clear" is selected. This becomes a little more cumbersome if the menu is a search menu (it queries another form to produce the menu items) You won't be able to type into it from a search screen either, but that's probably not a big deal. Dave Lawson (204) 474-4473 [EMAIL PROTECTED] ARS 6.3 ITSM 4.0 Win2003 ORACLE 9i ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *ARSList *Sent:* Tuesday, April 03, 2007 10:03 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Users typing Group names in drop-down lists ** I thought it should be something simple. It always is, after you know. J Thank you! Nick Havin' Fun in Sacramento ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Siti Hawa Bee SHAIK FARID *Sent:* Monday, April 02, 2007 11:37 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Users typing Group names in drop-down lists Hi Nick, Go to the form-> select the field-> go to the properties-> ensure display type is Drop-Down List instead of Edit. Good luck. ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *ARSList *Sent:* Tuesday, April 03, 2007 07:23 *To:* arslist@ARSLIST.ORG *Subject:* Users typing Group names in drop-down lists How can I prevent the users from typing in drop-down lists? I have users who are typing in the Group name in the Group drop-down lists in both HD and CHG tickets. I have some tickets that have gone into limbo because the group doesn't really exist (different capitol letters, and some other minor differences), yet the system accepts the ticket. Basically, if I can prevent the users from typing in the drop-down lists, it would solve the problem. If I can create some workflow, that would allow the user to type in the correct name, but specify an error when they don't type in the correct group name (or it doesn't send it to the correct name), that would work too. Thanks in advance. Nick Havin' Fun in Sacramento. Nick Hromyak Information Technology Services Division California Department of Health Services Office: (916) 440-7158 __20060125_______________________This posting was submitted with HTML in it___ UOB EMAIL DISCLAIMER Any person receiving this email and any attachment(s) contained, shall treat the information as confidential and not misuse, copy, disclose, distribute or retain the information in any way that amounts to a breach of confidentiality. If you are not the intended recipient, please delete all copies of this email from your computer system. As the integrity of this message cannot be guaranteed, neither UOB nor any entity in the UOB Group shall be responsible for the contents. Any opinion in this email may not necessarily represent the opinion of UOB or any entity in the UOB Group. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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