Hi David, et al., Is it just my imagination, or did this functionality stop working in the mid tier somewhere between 6.0.1 and 6.3.0 patch 20?
We've had to add active links firing After Submit to display a message containing the Request ID so our web-connected end users are assured that their request has been submitted. Peace, Doug Anderson Mayo Clinic Rochester, MN Original message: Date: Wed, 4 Apr 2007 09:42:38 +0100 From: David Sanders <[EMAIL PROTECTED]> Subject: Re: Case ID just submitted reflect to quickly at the bottom status ba r Hi Sita In the User tool, Tools. Options menu. Change to the Confirmations tab and check the Confirm After creating New Request checkbox. Is this what you want? HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"