Norm - did this help?

T.

-----Original Message-----
From: Tyrone Dee [mailto:[EMAIL PROTECTED] 
Sent: Thursday, April 12, 2007 8:31 AM
To: '[EMAIL PROTECTED]'
Subject: RE: Adding a <Clear> Value to a DropDown Character Field
Importance: High

What I do is have a character field and change the display type to
'drop-down list', then I create another form that will contain all my data.
I create a menu that queries the form that has all my data.  In my Form that
has all the data I have two field 'Menu Item' and 'Menu Item 1' - in both
these fields I put "yes", "no", "maybe" and "(clear)", but for the word
"Clear" I leave 'Menu Item 1' empty.  In my menu qualification I tell it to
show the values from 'Menu Item', but to use the Value Field of 'Menu Item
1' - this way the users will see:

Yes
No
Maybe
(Clear)

But when they choose (Clear) it is just a $NULL$ value in the field.

Try it, it works great.

If you need more details or help just email me.

Take care.

T.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kulkarni, Gururaj
Sent: Wednesday, April 11, 2007 12:03 PM
To: [EMAIL PROTECTED]
Subject: Re: Adding a <Clear> Value to a DropDown Character Field

Hi Sonal and Neha,

 Can I have your contact details?

 thanks,
 Raj

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Vyom Labs - ITSM Support
Sent: Wednesday, April 11, 2007 10:36 AM
To: [EMAIL PROTECTED]
Subject: Re: Adding a <Clear> Value to a DropDown Character Field


Hi,
As per the replies of Dave and Michael, these are the only solutions, 
you can have with the version you are using. Or use 7.0.01 Version, 
clear functionality is added to this version for the character field 
with a menu attached to it along with drop down as the display

Thanks,
Sonal

-- 
[EMAIL PROTECTED]

www.vyomlabs.com
Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance


Cupp, Michael E Jr. CTR USAF AFRL/SNOD wrote:
> **
> Norm, Greetings from Ohio!
> This isn't the cleanest for your users, but if they reselect something 
> (so that the value is highlighted), they can right-click and select cut.
> Hope this helps,
> Michael
>
> ------------------------------------------------------------------------
> *From:* Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] *On Behalf Of *Kaiser Norm E CIV USAF 96 
> CG/SCWOE
> *Sent:* Thursday, April 05, 2007 5:09 PM
> *To:* [EMAIL PROTECTED]
> *Subject:* Adding a <Clear> Value to a DropDown Character Field
>
> **
>
> Hi everyone:
>
> If you have a character field with a menu attached to it, you can 
> select dropdown as the Display Type and then the user must populate 
> the field by selecting a menu value from the dropdown. That is, users 
> can no longer type a value in the field anymore. However, when Remedy 
> generates the dropdown list, it builds it from the defined menu.but 
> there's no <Clear> option in the event a user selects a value and then 
> decides, "Woops, I meant to leave that field blank." Anyone know the 
> fix to this?
>
> Thanks,
>
> Norm
>
> __20060125_______________________This posting was submitted with HTML 
> in it___ __20060125_______________________This posting was submitted 
> with HTML in it___ 

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