James,

 

1.    According to the Compatibility Matrix ARS 6.3 and CM 6.0 are not
compatible with SQL 2005. Of course that does not mean it won't work
just it is not supported. Maybe someone else has more info.

2.    I am a little confused here. In the opening paragraph you say that
you currently have ARS and SQL on separate servers. However, in your
second question you state the ARS, CM and SQL are on the same server. In
either case I think this will work. You should be able to move (restore)
the current database from the old server to the new server. After that
is done, shutdown ARS service, change the ar.cfg file to reference the
new server name, and restart ARS. You should be good to go.

 

We just did this and it worked perfectly. Let me know if you need any
more information.

 

HTH,

 

Roger A. Nall

Manager, OSSNMS Remedy

T-Mobile USA

Desk: 813-348-2556(New)

Cell: 973-652-6723

FAX: 813-348-2565

sf49fanv     AIM IM

RogerNall   Yahoo IM

 

 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of James Collins
Sent: Wednesday, April 18, 2007 4:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS -SQL Servers Consolidation

 

Subject: ARS -SQL Servers Consolidation

 

My group is in the process of consolidating SQL servers.  Currently we
run

ARS and SQL on separate servers.  The plan is to consolidate this onto
one.

I have the following questions, perhaps someone out there in ARSLIST
land

has some experience and can answer these:

 

 

1.)  Is Remedy ARS 6.3 and CM 6.0 compatible with SQL Server 2005 ? 

 

2.)  How would I make the following modification?  My current server has

the Remedy ARS and CM application and the SQL database on it -

management would like me to move the database to a different server.

How do I modify my currently installed ARS and CM so it knows to point

to a different server for the SQL database and move the current database

over?

 

Thank you and regards,

 

Jim Collins

 

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