UNCLASSIFIED For teamed NICs, set the alias for BOTH NICs to a single MAC address.
The MAC address, without the "-" is the Host ID on a Windows server. This way the license file is valid when your hardware fails over. Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer Sent: Thursday, April 19, 2007 10:54 AM To: arslist@ARSLIST.ORG Subject: Re: How to know what hostid Remedy will generate if the server has several network cards ** I can confirm that ARS will NOT recognize the licenses through the other NIC. We had an instance on our dev server a couple of weeks back where for some reason (everyone blamed 'no one' ) but the server switched to the #2 NIC card. The licensing on the server became the 'evaluation' license with 3 users. What I did find which must have changed at some year, was that now it's quite evident what the host ID is on the server by doing the ipconfig /all. You'll see it matches the host id in the license tool. As a side to the above, by the time I got the licenses switched to the other host id, 'no one' switched the server back to NIC #1 and I had to go through the whole licensing thing again. It was not a pretty site. hth, Susan On 4/19/07, Vyom Labs - ITSM Support <[EMAIL PROTECTED]> wrote: Hi, As you mentioned, there are multiple NICs in your server(may be one-onboard and other-NIC card). If am not wrong, each NIC on your machine will be dealing with a seperate network. This situation is typically like a router. You might be using one NIC to access your local intranet and other NIC through which your server is connected to the global network. Now in that case, you need to mention the MAC address of that NIC on which you want the global connectivity. You will find the same MAC address as HostID in the license provided by BMC. So the selection of HostID will depends on you, which NIC you want to work with ARS. Now if this NIC fails, ARS may not recognize the licenses through the other NIC. Hope this will help you. Thanks, Anshuman -- [EMAIL PROTECTED] www.vyomlabs.com Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance Luis Aparicio Gutierrez wrote: > Yes, the Windows administrator said that the macaddress is a virtual one > under which the phisical mac address will respond > > Saludos/Regards > > Luis Aparicio Gutierrez > IBM Spain, ITS (Integrated Technology Services) > IT Specialist > ITIL Foundations Certified > > > > > Axton > < [EMAIL PROTECTED] > L.COM> To > Sent by: "Action arslist@ARSLIST.ORG > Request System cc > discussion > list(ARSList)" Subject > < [EMAIL PROTECTED] Re: How to know what hostid Remedy > ORG> will generate if the server has > several network cards > > 18/04/2007 19:34 > > > Please respond to > [EMAIL PROTECTED] > RG > > > > > > > Are you doing NIC teaming? > > Axton > > On 4/18/07, Luis Aparicio Gutierrez <[EMAIL PROTECTED]> wrote: > >> Windows 2003 >> >> Saludos/Regards >> >> Luis Aparicio Gutierrez >> IBM Spain, ITS (Integrated Technology Services) >> IT Specialist >> ITIL Foundations Certified >> >> >> >> >> Axton >> <[EMAIL PROTECTED] >> L.COM> >> > To > >> Sent by: "Action arslist@ARSLIST.ORG >> Request System >> > cc > >> discussion >> list(ARSList)" >> > Subject > >> <[EMAIL PROTECTED] Re: How to know what hostid Remedy >> ORG> will generate if the server has >> several network cards >> >> 18/04/2007 19:18 >> >> >> Please respond to >> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> >> RG >> >> >> >> >> >> >> What OS? >> >> Axton Grams >> >> On 4/18/07, Rick Cook < [EMAIL PROTECTED]> wrote: >> >>> I think it will select the primary one (slot 0). If you don't have >>> > some > >> way >> >>> of making that one th primary all of the time, or you have a failover >>> situation to a secondary NIC, you may have issues where it won't >>> >> recognize >> >>> the licenses. >>> >>> Rick >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>> [mailto: __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
