Andrew, ConfigGuide-630.pdf page: 274
" Indicates the time limit (in seconds) allowed for the Filter API RPC to respond to the server's request before returning an error. The minimum value is 0, and the maximum is 300. The default is 60 seconds. " I think this setting maps to the Admin Tool --> Server Information --> Timeout --> "Filter API RPC Timeout" setting. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 5/9/07, Andrew Hicox <[EMAIL PROTECTED]> wrote:
I don't see this in 'server info' ... this is an option for ar.conf ? I presume the argument is seconds ? thanks again, -A On May 9, 2007, at 9:32 PM, Carey Matthew Black wrote: > Andrew, > > Have you tried adjusting the Filter-Api-Timeout setting? > > -- > Carey Matthew Black > > On 5/9/07, Andrew Hicox <[EMAIL PROTECTED]> wrote: >> I have a filter that calls a webservice to set an enum field value. >> While the service appears to execute correctly on the far end, the >> field value is never set by the filter, and I see what appear to be >> timeout errors in arerr.log. >> >> The service does take on average 3 or 4 seconds to respond. How do I >> change the timeout for calling webservices? I can't find it in the >> documentation, and setting the process timeout appears to have no >> effect. >> >> thanks everyone. >> >> -Andrew >> >> Andrew N. Hicox Andrew N. Hicox
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
