List Price varies based on a lot of factors, so it's best to contact
your local BMC sales representative for specifics.  In general, it runs
somewhere around $10K USD.
 
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Friday, May 11, 2007 12:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: Flashboards error


** 
and what is the current list price for those licenses?

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Friday, May 11, 2007 1:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Flashboards error


** 
Wes is correct.   In your environment of AR System 7.0.00; if you are
unlicensed, the first 5 flashboards displayed work fine.  The 6th
flashboard requested for display will produce the error you see.   
 
There is no way to give "priority" to a flashboard - i.e. the licenses
are used up in the order of the flashboards created and you can't say "I
want to use my 5 free instances for these 5 flashboards".  First come
first served...
 
That's why the KB says that you can restart the system and display a new
flashboard - since upon restart, the number of displayed drops back to 0
and if you immediately bring up the flashboard you wanted, you'll get
one of the 5 free instances.
 
Buy the flashboard server license and you have unlimited display
capability for flashboards.  It is not linked to user or number of
flashboards defined on the system.  Rather than playing roulette with
which flashboards might get displayed, it's recommended that folks just
buy the license.  In fact, for ITSM applications, it's pretty much
required.
 
Hope this helps,
 
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.
 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Friday, May 11, 2007 9:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Flashboards error


** 
And here is from kb KM-000000025775 
 
If you license the BMC Remedy Flashboards, you will be able to view an
unlimited number of flashboards. You can reset an unlicensed BMC Remedy
Flashboards product and display new charts by restarting the web server.
For more information, please see the Administering BMC Remedy
Flashboards guide. 

Now I am really confused 

Howard Richter

On 5/11/07, patrick zandi <[EMAIL PROTECTED]> wrote: 

        ** Right, I put in a ticket.. hoping something Good will come of
it.. I just paid last year Support for FLashboards. but It was on the
ARS 5.12 scenario.. Just migrated and figured there is something not
quiet right.. at this moment in time. 
        
        
        
        On 5/11/07, Axton <[EMAIL PROTECTED] > wrote: 

                I have a fb server license, I can create and view as
many as I want.
                They changed the licensing scheme a while back.  I don't
really 
                remember what the old scheme was.  There used to be a
separate tool to
                develop the flashboards as well, when they moved that
into the admin
                tool, they changed the licensing model.
                
                Axton Grams
                
                On 5/11/07, Grooms, Frederick W <
[EMAIL PROTECTED]> wrote:
                > **
                >
                > I hope that the FlashBoards license scheme is
inclusive and not a 
                > replacement.
                > i.e.   You buy a 5 pack and because the server has 5
you get 10. 
                >
                > It sounds as if it is more like:  Unlicensed you get
5, Licensed you get the
                > number of licenses you purchase. 
                >
                > You may need to open a ticket with BMC to confirm.
                >
                > Fred 
                >
                >  ________________________________
                >  From: Action Request System discussion list(ARSList)
                > [mailto: arslist@ARSLIST.ORG
<mailto:arslist@ARSLIST.ORG> ] On Behalf Of patrick zandi
                > Sent: Friday, May 11, 2007 9:33 AM
                > To: arslist@ARSLIST.ORG 
                > Subject: Re: Flashboards error
                >
                >
                > **
                > Well I have a license installed it is a 5 pack.. 
                > So Then what would cause that ?  any clues ?
                >
                >
                > On 5/11/07, Wes Nichols < [EMAIL PROTECTED]>
wrote:
                > > **
                > > 
                > > It is based on the number of Flashboards.  You are
allowed 5 without a 
                > license.
                > >
                > > ________________________________
                >  From: Action Request System discussion list(ARSList) 
                > [mailto: arslist@ARSLIST.ORG
<mailto:arslist@ARSLIST.ORG>  ] On Behalf Of patrick zandi
                > > Sent: Friday, May 11, 2007 9:27 AM
                > > To: arslist@ARSLIST.ORG 
                > > Subject: Flashboards error
                > >
                > >
                > > **
                > >
                > > ARERR [3608] You have exceeded the allowed usage of
Flashboards. Please
                > obtain a license if you wish to continue using
Flashboards. 
                > >
                > > now the only person using this is me.. I have some 5
displays all working
                > fine.. number 6 display dies with the above.
                > > --
                > > Little confused on the licensing ? is per FlashBoard
? vice per Person ? 
                > or What ?
                > > as expensive it is.. I would think it was for all
users..  flat fee.
                > >
                > > ENV:: ARS 7.00 P2
                > >
                > > Patrick Zandi __20060125_______________________This 
                > posting was submitted with HTML in it___
                > >
                > >
                > > ________________________________
                >
                > >
                > >
                > >
                > >
                > >
                > >
                >
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                >
                > --
                > Patrick Zandi __20060125_______________________This
posting 
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        -- 
        
        Patrick Zandi __20060125_______________________This posting was
submitted with HTML in it___ 




-- 
Howard Richter 
Remedy ServiceDesk Manager
Red Hat Certified Technician
CompTIA Linux+ Certified
CedarCrestone Managed Services Center
[EMAIL PROTECTED] __20060125_______________________This
posting was submitted with HTML in it___
__20060125_______________________This posting was submitted with HTML in
it___ __20060125_______________________This posting was submitted with
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