I've see it happen where the Admin tool can not pull up a list of fields from an LDAP system. You can still use the fields, you just have to type them in manually. On your Vendor form create a Character field. Name it directReports. On the Database tab make sure you fill out the Vendor name of the field. If the field can hold multiple values you will have to append [*,] to the end of the Vendor Name. Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: Monday, May 21, 2007 4:46 PM To: arslist@ARSLIST.ORG Subject: Re: ARDBC LDAP Issue ** Is AD restricting additionally by IP Addresses? In theory the same credentials should give the same results. Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling Sent: Monday, May 21, 2007 9:27 AM To: arslist@ARSLIST.ORG Subject: ARDBC LDAP Issue Hey listers...happy monday! I've been building an employee import from LDAP in ITSM 7 but I'm seeing some oddities. We have this functionality implemented in 6.3 currently and it works great. However, I'm only seeing half of the LDAP fields in ITSM 7 that I get in 6.3. I'm missing things like directReports, extensionAttributes, etc. (I get extensionAttribute1...but not 2-12 and we're using several others) I'm authenticating with the same credentials as 6.3 but it still isn't working. What am I missing? Also, the ARDBC.LDAP plugin stopped showing up in my New Vendor Form window this morning. Do I need to pour a triple-shot latte into my server? I know I could use one this morning... Thanks in advance! -Eli _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"