Yeah, that may be what I have to do, thanks, it just irritates me that I cannot do simple things I want to.
Thanks Fred, John Mosco W01/GS-11 IT Coordinator Customer Support Manager PNG JFHQ J6 Com: 717-861-8143 DSN: 312-491-8143 Fax: 717-861-8414 CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk and start a REMEDY Ticket for all RCAS issues or requests. Operations Desk Commercial: 717.861.2899 Operations Desk DSN: 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] "Do not withhold good from those who deserve it, when it is in your power to act." Proverbs 3:27 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, May 24, 2007 10:09 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating.--- Remedy RANT --- John, Since it seems that in the User tool the FlashBoards field is always being placed on top of your fields have you tried something like putting the Flashboards field in a tab and having your fields outside of the tab on the main page? Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Thursday, May 24, 2007 8:36 AM To: arslist@ARSLIST.ORG Subject: Re: Flashboards not cooperating.--- Remedy RANT --- Sure, I wish I could help more with this one. What it sounds like is that there is a difference in how the view/trim fields are rendered between the admin and user tool. The best advice I can give in a case like this is to seek an alternate approach to accomplish the task at hand. What kind of labels are you looking to put on the fb? vertical/horizontal axis labels, legend labels, chart title, etc.? Fb should be able to accomodate these things natively without requiring the use of trim fields. If you group based on 2 values in your fb variable, individual chart titles are introduced, but your range of available chart types is narrowed down as well. Axton Grams On 5/24/07, Mosco, John D. <[EMAIL PROTECTED]> wrote: > AXTON, > Thank you for taking the time to respond to my issue. > However, a simple difference between remedy admin and user does not > solve my problem. If I cant put labels on flashboards then why use > them at all. If anyone has any idea how to fix this I would appreciate > the assistance, all I have gotten so far is the usual remedy level 2 > troubleshooting which while helpful is stuff I already kinda (with > humility I speaketh) know. If we have this many problems with change, > I really am concerned about moving forward with the large BMC Purchase > that we are looking into. I cant get simple answers to simple > problems, I never had these problems with Altiris !! Ok, I am ranting sorry...but it's Friday so humor is allowed... > > > John Mosco > W01/GS-11 > IT Coordinator > Customer Support Manager > PNG JFHQ J6 > Com: 717-861-8143 > DSN: 312-491-8143 > Fax: 717-861-8414 > > > CALL, FAX, or EMAIL the Pennsylvania National Guard Operations Desk > and start a REMEDY Ticket for all RCAS issues or requests. > > Operations Desk Commercial: 717.861.2899 Operations Desk DSN: > 312.491.2899 Operations Desk FAX: 717.861.8414 [EMAIL PROTECTED] > > > "Do not withhold good from those who deserve it, when it is in your > power to act." > > Proverbs 3:27 > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Axton > Sent: Tuesday, May 22, 2007 12:29 PM > To: arslist@ARSLIST.ORG > Subject: Re: Flashboards not cooperating. > > Might just be a limitation or difference in the way view fields are > rendered in the client versus admin tool. I've seen the same thing > before. > > In the flashboard object, do you have an advanced properties tab? If > so, you can set some finer grained properties on the display > properties, major/minor tick marks and lines, x/y axis label font > size, color of the lines within the chart, etc. > > Axton Grams > > On 5/22/07, Mosco, John D. <[EMAIL PROTECTED]> wrote: > > I want to use vertical, horizontal lines and text boxes (im in > > version > 6.x). > > I don't understand it if I pull the fields above the flashboard it > > shows, > and > > I have already brought to front. It displays correctly in Admin but > > not in user. > > > > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Axton > > Sent: Tuesday, May 22, 2007 11:00 AM > > To: arslist@ARSLIST.ORG > > Subject: Re: Flashboards not cooperating. > > > > What were you able to do with the text fields that you couldn't do > > with the flashboards axis labels? In 7.x (maybe for earlier > > versions), you can set the font type, size, style, etc for any of > > the text labels within the fb. > > > > Axton Grams > > > > On 5/22/07, Mosco, John D. <[EMAIL PROTECTED]> wrote: > > > ** > > > > > > > > > > > > > > > > > > All, > > > > > > Have a flashboard that I built using bar graph to display > > > certain variables of types of tickets. After building the > > > flashboard I created > > text > > > fields on top of it so I could label the bars and areas better. > > > They > > display > > > in remedy admin but not in user. > > > > > > > > > > > > Permissions are correct > > > Views are correct > > > It's brought to front, and yet it is sitting behind the > > > flashboard, if I move the fields above the board they show. > > > > > > > > > > > > Any ideas ? > > > > > > > > > > > > John Mosco > > > W01/GS-11 > > > IT Coordinator > > > Customer Support Manager > > > PNG JFHQ J6 > > > Com: 717-861-8143 > > > DSN: 312-491-8143 > > > Fax: 717-861-8414 > > > > > > > > > CALL, FAX, or EMAIL the Pennsylvania National Guard Operations > > > Desk and start a REMEDY Ticket for all RCAS issues or requests. > > > > > > Operations Desk Commercial: 717.861.2899 Operations Desk DSN: > > > 312.491.2899 Operations Desk FAX: 717.861.8414 > > > [EMAIL PROTECTED] > > > > > > "Do not withhold good from those who deserve it, when it is in > > > your power > > to > > > act." > > > > > > Proverbs 3:27 > > > > > > > > > > > > > > > > > > ________________________________ > > > > > > > > > From: Action Request System discussion list(ARSList) > > > [mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant > > > Sent: Tuesday, May 22, 2007 10:51 AM > > > To: arslist@ARSLIST.ORG > > > Subject: Re: AR Email Can't connect error?-FIXED > > > > > > > > > > > > > > > > > > > > > > > > Thanks, > > > > > > > > > > > > > > > > > > The Remedy Application Service password worked and is now connecting. > > > > > > > > > > > > Welton > > > > > > > > > > > > > > > > > > __20060125_______________________This posting was submitted with > > > HTML in it___ __20060125_______________________This posting was > > > submitted with HTML in it___ __20060125_______________________This > > > posting was submitted with HTML in it___ > > > __20060125_______________________This posting was submitted with > > > HTML in it___ __20060125_______________________This > > > posting was submitted with HTML in it___ > > > __20060125_______________________This posting was submitted with > > > HTML in it___ > > > > > ______________________________________________________________________ > _______ > > __ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > ARSlist:"Where > the > > Answers Are" > > > > > ______________________________________________________________________ > _______ > __ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > ARSlist:"Where > the Answers Are" > > > > ______________________________________________________________________ > _______ > __ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _____________________________________________________________________________ __ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
