What does the Telelogic WSDL look like?  If it defines an element of type 
Attachment (even though you are not using it) it may be causing the error.  You 
may need to create your own WSDL for the Telelogic service (leaving out the 
offending element).
 
Fred

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Klebe, Tim (Accenture)
Sent: Friday, May 25, 2007 2:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: Consuming WebService - No support for attachments error


** 
Thank you Fred, but the Telelogic shouldn't send any attachment in this method. 
It is just a login (only some string parameters) and I expect a token (only one 
string). I use the same packages and versions (axis.jar, saaj.jar, jaxrpc) in 
Javacode (works) and Remedy (works not).
Does anybody know how I can log the Java code processing in remedy? Maybe how 
to set the log4j.properties in /ArSystem/server/? There is an antry 
log4j.appender.LOGFILE.File=axis.log but I can not find an axis.log file.
 
Tim

        -----Ursprüngliche Nachricht-----
        Von: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] Auftrag von Grooms, Frederick W
        Gesendet: Donnerstag, 24. Mai 2007 15:26
        An: arslist@ARSLIST.ORG
        Betreff: Re: Consuming WebService - No support for attachments error
        
        
        ** 
        What does the WSDL you are trying to consume look like.  It could be 
that the Telelogic Web Service you are trying to consume has attachments 
defined differently (or somewhat strangely).
         
        Remedy seems to define an attachment in their WSDL as 
type="xsd:base64Binary" 
         
        Fred

________________________________

        From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Klebe, Tim (Accenture)
        Sent: Thursday, May 24, 2007 2:22 AM
        To: arslist@ARSLIST.ORG
        Subject: Consuming WebService - No support for attachments error
        
        
        ** 


                Hello, 

                when I call a Webservice in Remedy 7 I get the following 
exception in the client: 

                ARERR [9130] An exception occurred from the WebService class : 
; nested exception is: 
                        java.lang.RuntimeException: No support for attachments 

                With a Java and the use of Axis I can call the Webservice and 
got a correct response. 
                By the way anybody else already built an interface to Telelogic 
Change Synergy? 

                Cheers, 
                Tim 

                
----------------------------------------------------------------- 
                arplugin.log 

                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> +CALL  ARFilterApiCall                  -- filter API 
ARSYS.ARF.WEBSERVICE

                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> soapService = ChangeService

                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> soapMethod = login 
                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> soapURL = 
http://trout.ov.otto.de:8601/webservices/ChangeService

                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> soapNamespace = http://www.telelogic.com/change

                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> soapInputDocument = <ROOT 
xmlns="http://www.telelogic.com/change/types"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>

                        <username>remedy</username> 
                        <password>****</password> 
                        <database>/var/opt/telelogic/ccmdb/dev_itsm</database> 
                        <role>User</role> 
                </ROOT> 

                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> soapOperationDoc = <?xml version="1.0" 
encoding="windows-1252"?>                             

                        <operation name="login" type="create" 
useStyle="literal" bindingStyle="document"> 
                                <inputMapping name="login" 
topLevelElement="login"/> 
                                <outputMapping name="loginResponse" 
topLevelElement="loginResponse"/> 
                        </operation> 

                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> Number of inputs = 12 
                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> Input Env = 

                <soapenv:Envelope 
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>

                 <soapenv:Body> 
                  <ns1:login xmlns="http://www.telelogic.com/change/types"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xmlns:ns1="http://www.telelogic.com/change";>

                          <ns2:username 
xmlns:ns2="http://www.telelogic.com/change/types";>remedy</ns2:username> 

                          <ns3:password 
xmlns:ns3="http://www.telelogic.com/change/types";>*****</ns3:password> 

                          <ns4:database 
xmlns:ns4="http://www.telelogic.com/change/types";>/var/opt/telelogic/ccmdb/dev_itsm</ns4:database>

                          <ns5:role 
xmlns:ns5="http://www.telelogic.com/change/types";>User</ns5:role> 

                </ns1:login> 
                 </soapenv:Body> 
                </soapenv:Envelope> 
                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> About to invoke 
                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> <> <FINE> java.lang.RuntimeException: No support for 
attachments

                <PLGN> <TID: 000148> <RPC ID: 0000298803> <Queue: ARFILTERAPI> 
<Client-RPC: 390695> -CALL                              FAIL

         
         
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