Hi Dwayne,
If the error is coming from the user tool, can you
turn on the Activelink, filter and the DB logs and
email to see what is happening?
At the same time turn on the SQL log on the server
side and email it.
Thanks,
Mohan
--- Dwayne Martin <[EMAIL PROTECTED]> wrote:
> Thanks, Mohan, but my User tool is also at 7.01
> patch 2.
>
> Dwayne
>
> BTW: I do appreciate all these questions, even tho
> so far none of them have solved the problem. At
> least people are trying and maybe something will
> work eventually.
>
> ---- Original message ----
> >Date: Tue, 29 May 2007 10:31:31 -0700
> >From: Mohan Panchangmath <[EMAIL PROTECTED]>
> >Subject: Re: ARSList Question NOT SOLVED AFTERALL
> >To: arslist@ARSLIST.ORG
> >
> >Hi Dwayne,
> >
> >What version of user tool you are using?
> >Perhaps upgrading the user tool version if not
> already
> >will help..
> >
> >Thanks,
> >Mohan
> >--- Dwayne Martin <[EMAIL PROTECTED]> wrote:
> >
> >> Tony,
> >>
> >> That is exactly what we did. We copied the db
> over
> >> to the new machine, than ran did the 7.01
> >> installation as an upgrade.
> >>
> >> Dwayne
> >>
> >> ---- Original message ----
> >> >Date: Tue, 29 May 2007 12:14:16 -0500
> >> >From: Tony Worthington
> <[EMAIL PROTECTED]>
> >>
> >> >Subject: Re: ARSList Question NOT SOLVED
> AFTERALL
> >> >To: arslist@ARSLIST.ORG
> >> >
> >> >Dwane -
> >> >
> >> >The problem is that there are database structure
> >> changes between v6.3 and
> >> >v7 (and most major versions for that matter.)
> >> >
> >> >You'll need to run the v7 installer against your
> >> new DB instance, and
> >> >choose upgrade.
> >> >
> >> >hth,
> >> >tony
> >> >
> >> >
> >> >--
> >> >Tony Worthington
> >> >[EMAIL PROTECTED]
> >> >262-703-5911
> >> >
> >> >
> >> >
> >> >Dwayne Martin <[EMAIL PROTECTED]>
> >> >Sent by: "Action Request System discussion
> >> list(ARSList)"
> >> ><arslist@ARSLIST.ORG>
> >> >05/29/2007 12:04 PM
> >> >Please respond to
> >> >arslist@ARSLIST.ORG
> >> >
> >> >
> >> >To
> >> >arslist@ARSLIST.ORG
> >> >cc
> >> >
> >> >Subject
> >> >Re: ARSList Question NOT SOLVED AFTERALL
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >My joy has turned to sorrow! The problem has
> >> returned. Now I can't even
> >> >open it in query mode. When I try,
> >> >
> >> >"*** glibc detected *** double free or
> corruption
> >> (fasttop): 0x13090690
> >> >***"
> >> >
> >> >appears on the server display, the server
> crashes,
> >> and
> >> >
> >> >"ARERR [91] RPC call failed : RPC: Unable to
> >> receive; Asynchronous event
> >> >occurred"
> >> >
> >> >appears on the WUT.
> >> >
> >> >I've tried resaving the form, and it doesn't
> seem
> >> to help. (I'm losing
> >> >all my self-confidence. Maybe when I thot it was
> >> working I was in the
> >> >wrong server.)
> >> >
> >> >To answer the others who replied:
> >> >
> >> >Roger, both of the form's table fields are
> pointing
> >> to the right server.
> >> >
> >> >Nisha, both T701 and H701 have one record.
> >> >
> >> >Tony, they were different versions. The old
> system
> >> was at 6.3 and the new
> >> >is 7.01. That could easily be part of the
> problem.
> >> Any idea what I can
> >> >do about it? Saving the form in the admin tool
> >> doesn't seem to help,
> >> >altho I thot it did for a while there.
> >> >
> >> >Thanks everyone for your suggestions,
> >> >Dwayne Martin
> >> >
> >> >Dwayne Martin
> >> >Computing Support
> >> >James Madison University
> >> >
> >>
>
>>_______________________________________________________________________________
> >> >UNSUBSCRIBE or access ARSlist Archives at
> >> www.arslist.org ARSlist:"Where
> >> >the Answers Are"
> >> >
> >> >----- Message from Dwayne Martin
> <[EMAIL PROTECTED]>
> >> on Tue, 29 May 2007
> >> >11:13:55 -0400 (EDT) -----
> >> >To:
> >> >ListServe <ARSLIST@ARSLIST.ORG>
> >> >Subject:
> >> >RE: ARSList Question SOLVED
> >> >George,
> >> >
> >> >Yes, I am quite sure I opened the form in the
> Admin
> >> tool and saved it, but
> >> >it didn't do any good.
> >> >
> >> >But just to be sure, I tried it again- and this
> >> time IT WORKED !
> >> >
> >> >Thank you for prodding me into trying it again.
> >> >Thanks also to Roger, Tony and Sharma for your
> >> replies.
> >> >
> >> >Best Wishes,
> >> >Dwayne
> >> >
> >> >PS- I am getting up there in years, so there is
> the
> >> remote possibility
> >> >that I just THINK I saved it the first time.
> >> >
> >> >Dwayne Martin
> >> >Computing Support
> >> >James Madison University
> >> >
> >>
>
>>_______________________________________________________________________________
> >> >UNSUBSCRIBE or access ARSlist Archives at
> >> www.arslist.org ARSlist:"Where
> >> >the Answers Are"
> >> >
> >> >----- Message from "Payne, George"
> >> <[EMAIL PROTECTED]> on Tue, 29
> >> >May 2007 09:54:29 -0500 -----
> >> >To:
> >> ><[EMAIL PROTECTED]>
> >> >Subject:
> >> >ARSList Question
> >> >**
> >> >Hey Dwayne,
> >> >
> >> >I used to run the Remedy installation at UVA
> just
> >> down the road from you!
> >> >
> >> >Have you tried opening the form with the 7.0
> ADMIN
> >> tool and then saving
>
=== message truncated ===
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