LDAP result code of 81 = Cannot contact LDAP server Double check to see if you are connecting to the SSL LDAP on the correct port (default for LDAP-SSL is 636). Look at the plugin log for the ldap_init line (should be a few above the error)
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Murray Sent: Wednesday, June 13, 2007 12:04 PM To: arslist@ARSLIST.ORG Subject: ARS & LDAP SSL Hi All, I just can't get the AREA plugin to communicate with our LDAP system over SSL (AR6.3 Patch 20/Novell eDirectory). Non-SSL connection works a treat, but am struggling to get the SSL connection to work. I've reviewed previous posts to no available. If anybody could give me some guidance it would truly appreciated. So far, I've: 1) Installed Netscape 4.79 on the Remedy Server (HP-UX) 2) Pointed Netscape at the https link for our LDAP system and registered the root cert 3) Added additional certs to the cert7.db file using the certutil utility on the HP system certutil -A -n "GDS-TEST CA-PublicKeyCert" -t "C,C,C" -i "GDS-TEST CA- PublicKeyCert.der" -d /cluster/remapp/app/.netscape 4) Configured up the AREA Configuration form 5) When testing the connection, the plugin logging (FINEST level) shows the following error... * Wed Jun 13 2007 16:57:24.0744 */ <ARSYS.AREA.LDAP> <FINER> ldap_simple_bind("cn=RemedyAdmin,ou=ServiceAccounts,o=Services", hidden) * Wed Jun 13 2007 16:57:24.0889 */ <ARSYS.AREA.LDAP> <SEVERE> Bind: Can't contact LDAP server (LDAPERR Code 81) * Wed Jun 13 2007 16:57:24.0892 */ <ARSYS.AREA.LDAP> <SEVERE> Bind: ldap_simple_bind failed [cn=RemedyAdmin,ou=ServiceAccounts,o=Services] * Wed Jun 13 2007 16:57:24.0898 */ -VL FAIL Does anyone have any ideas on how I can troubleshoot further? or is there something I've missed? Thanks In Advance, Kevin _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
