Hi Jack, How have you interperted what the Highest Risk Level is?
The reason I ask is in one BMC document it says the highest risk level is 5, and in another document it says the highest is 1. For us 1 makes more sense as it is inline with how priority works and how our company works (I think it's even ITIL aligned). What I've done so far is engineer my Risk Questions so 1 is the highest and that seems to work alright. This also seems to work fine in your spreadsheet. Regards, Ross On 6/14/07, Covert, Jack <[EMAIL PROTECTED]> wrote:
** Hi guys. I have a question that BMC doesn't seem to be able/willing to answer. I don't have 7 installed yet (still waiting on hardware) so I can't check myself. Does anybody know how rounding is handled in the calculation? If it's 3.4is that 3? If it's 3.6 is that 4? If anybody knows, I'd appreciate the info. Thanks. Jack Covert *Corporate IT* *Enterprise** Systems Management* *Remedy Support** Team* *Remedy Support** Team Home Page* *http://collaborate.mckesson.com/sites/esm/remedy*<http://collaborate.mckesson.com/sites/esm/remedy> __20060125_______________________This posting was submitted with HTML in it___
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