Rather than reading the mail in the inbox, I would tend to approach the problem differently. Why not simply trigger an out of the office mail into ARS?
Of course, if you do know where the email is and how to read it, it may turn out to be less effort. Though I shudder to think of the legal ramifications (at least in some countries!) of this approach. Finally, the approach I would take would probably not turn out to be so simple. Is there a way of identifying an OoO message? If there is a mail header then you are in luck. If not, the solution grows in effort. You will need to monitor all OoO messages because you may not receive an OoO after sending a probe message if an OoO had already been sent from that box to your address (that of the server). No matter, this would be a more privacy-friendly approach. Cheers Ben -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: June 18, 2007 10:51 PM To: arslist@ARSLIST.ORG Subject: Re: Get Out-of-Office Message From Exchange Hello Stephan; Interesting that it stores the OoO message as a hidden email, I would have thought it would be a separate attribute for the user in Exchange. Eh' but that would be way toooooo logical. Since it is a standard message, you will have to grant 'mail read' access to all mailboxes, and well, that is not good nor easy to maintain as accounts are added. Neither is adding a FULL Exchange Administrator account permissions... I will ask my exchange team to see if it is possible to create a sub-administrator type permissions only. I do know that Microsoft Communicator does show the OoO message for people which you have added as contacts, which now makes me go hhuumm.. ** HOWEVER ** If you would not mind "sharing", it would be good to pass the script on, because I've been looking for a method of not sending notifications to support staff if they are OoO and forget (like they always do) to set their Remedy notifications to "None"... Last time I tried this, it was not "open" and required mailbox access rights :( of course we were on a different version of exchange at that time as well. ** THANKS ** Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 503 2701 Fax: +1 408 503 2912 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Friday, June 15, 2007 7:58 AM To: arslist@ARSLIST.ORG Subject: OT: Get Out-of-Office Message From Exchange Exchange Server experts, I created a .Net console app that returns 1 or 0 if a user has set their Out of Office setting in Outlook (Exchange 2003). No special permission needed for this. I want to be able to display a user's Out of Office message in Remedy. The OoO text is stored in each user's InBox as a hidden email. In order to read email in someone else's InBox you need permission. The network account that runs the Remedy NT service (Win 2003) and/or SQL Server 2000 would need to be granted this permission. However, for obvious reasons the account should not be granted Exchange Administrator permission (which allows for reading someone else's InBox). Here's the question: Is it even possible to grant permission to an account so that it *only* can read users' Out of Office messages? Stephen ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
