That does look like a nice tool, Misi. Many of you may remember the exact reason such a tool is so necessary. Doug was telling us in a breakout session at the 2005 RUG that the engineers came to him one day, excited that they had created the means to remove all of the Help Text from ITSM 6 (since it was about 15% different from ITSM 5.x). Doug's response: "Great! Can you put it back in?" The blank stares and silence that ensued is why we have had NO ITSM help text from ITSM 6 forward, and why a smart person like Misi had to create a tool to make it even remotely practical for us to recreate for ourselves what should have been provided by BMC all along.
Moral: Smart people sometimes do dumb things that have to be cleaned up by other smart people. Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Wednesday, June 20, 2007 8:15 AM To: arslist@ARSLIST.ORG Subject: OT: new free Windows-tool RRR|HelpText Hi, Managing Help Texts in Remedy has allways been a pain. I would think that the screenshot speaks for itself: http://rrr.se/c/online/l/rrrhelptext.png Documentation: https://www.rrr.se/c/doc/RRR_HelpText.pdf Download: https://www.rrr.se/cgi/helptext/main Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
