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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Yearsley Sent: Wednesday, June 20, 2007 12:30 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Report Error ** We have seen this error. In some cases a reinstall of the user or an upgrade fixed the problem. In others we renamed the folder C:\Program Files\Common Files\Business Objects\3.0 to C:\Program Files\Common Files\Business Objects\3.0_OLD and then did a reinstall. This forces the install to reinstall the crystal link. ** >>> "Pierson, Shawn" <[EMAIL PROTECTED]> Jun 20, 2007 10:47 AM >>> Good morning folks, When attempting to run a report out of the full client in 7.0, I get the following error: An error occurred while generating the Crystal report: 0x80004003 - Invalid pointer (ARERR 1904) Any ideas on what this is and how to fix it? The BMC knowledgebase is useless for this problem. Thanks, Shawn Pierson The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. If you are not an intended recipient, you have received this transmission in error and any use, review, dissemination, distribution, printing or copying of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately of the erroneous transmission by reply e-mail, immediately delete this e-mail and all electronic copies of it from your system and destroy any hard copies of it that you may have made. Thank you. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"