49808

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Yearsley
Sent: Wednesday, June 20, 2007 12:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal Report Error


** 
We have seen this error.
 
In some cases a reinstall of the user or an upgrade fixed the problem.
 
In others we renamed the folder C:\Program Files\Common Files\Business
Objects\3.0 to C:\Program Files\Common Files\Business Objects\3.0_OLD
and then did a reinstall. This forces the install to reinstall the
crystal link.
 
** 

>>> "Pierson, Shawn" <[EMAIL PROTECTED]> Jun 20, 2007 10:47 AM >>>


Good morning folks, 

When attempting to run a report out of the full client in 7.0, I get the
following error: 

An error occurred while generating the Crystal report: 0x80004003 -
Invalid pointer (ARERR 1904) 

Any ideas on what this is and how to fix it?  The BMC knowledgebase is
useless for this problem. 

Thanks, 

Shawn Pierson 

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