Hi Cakra, I had a nightmare when building/deploying around 100 SLA at once, since it is very slow. In one of my case, I had my server crashed with error Memory Allocation Error (Malloc) when building SLA. Same environment with your server.
Did your server patched to version 20 ? ARSYS must be patched to Version 20 to avoid Malloc error. I wonder, is anybody ever deploy SLA more than 100 at once? IPBS On 6/18/07, cakrabinaya <[EMAIL PROTECTED]> wrote:
Hi All, I'm newbie on Remedy Helpdesk and I need some information about SLA. Could you guys share your experience regarding to SLA deployment. I my self had deployed more than 500 item SLAs at once recently, and more than 1000 item SLAs totally in 1 month. I use Remedy 6.3 with w2k3 as the OS in compaq blade server with 4 processor and 4gb ram, The impact to our server of deploying those SLAs is very significant. It eating almost all the memory and processor resources, and also give application error status on Event Viewer. It needs one week to process all 500 items to built successfully. Does anyone know how many SLAs that securely deployed in one time max..? Does anyone ever deploy as many as I do..? Or even more..? And what is the best practice of designing SLA..? Is it per CTI or per Priority and Urgency..? TIA _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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