POP3 might be turned off on the Email server (Exchange) or what ever you use. As Rick said read the guide I have to setup MAPI and the guide was a big help.
Dan -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Issotyo P.B Sulistyo Sent: Wednesday, July 04, 2007 2:22 AM To: arslist@ARSLIST.ORG Subject: Re: Problem processing incoming mail Check for any error in fom "AR System Email Error logs", specially for POP3 connection. IPBS On 7/4/07, Rick Cook <[EMAIL PROTECTED]> wrote: > Brooks, the email config guide has some instructions, with which you're > probably familiar. The instructions have to be followed EXACTLY, or you > will likely not see things work right. > > So go through the instructions and ensure that your account and the Email > config entry are set up as they're supposed to be, and see what happens. > > Rick > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of brooksm > Sent: Tuesday, July 03, 2007 3:11 PM > To: arslist@ARSLIST.ORG > Subject: Problem processing incoming mail > > We have both an outgoing and incoming mailbox set up. The outgoing is > working fine and haven't had any need to use the incoming mailbox until now. > I need to get email submission working and while trying to send email to the > user that we set up for Remedy emails on MS Exchange I found that these > incoming emails are going just sitting in the inbox of the Remedy accout and > not being processed by the Remedy mailbox(inbox). > > The main difference between the Incoming mailbox and Outgoing mailbox is the > Email Server Type. Outgoing uses: SMTP Incoming uses: POP3 > > Everything else is pretty much the same. > Can someone give me some ideas on how I can troubleshoot the incoming > mailbox? > > Thanks > Brooks > > -- > View this message in context: > http://www.nabble.com/Problem-processing-incoming-mail-tf4021257.html#a1 1421 > 652 > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ________________________________________________________________________ ____ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
