Sorry -- only works after reload.. but continues.. On 7/5/07, patrick zandi <[EMAIL PROTECTED]> wrote:
I get the error only on the first time executed, It happens prior to the ar system user not: you answered yes. After that -- if you reload is continues to work properly.. or if you just hit question again.. it still works properly.. ARS 7.01 P3 Client On 7/5/07, Hugo Visser <[EMAIL PROTECTED]> wrote: > > ** David, > > I think it's a WUT bug. In ExpertDesk we sometimes encounter the same > problem, though not always. It looks like a temporary file is created and > shown in the view field. But the file is also deleted at some point. When > the file doesn't exists anymore the view field displays a not found error. > I've not found a good work around for it, fortunately it works correctly > most of the time. > > Hugo > > On 7/5/07, David Sanders <[EMAIL PROTECTED] > > wrote: > > > > ** > > > > Attachment changed to .txt extension – change it back to .zip > > > > Hi List > > > > > > > > Has anyone come across this situation and found a workaround? I have > > a View field on a console that I am setting with some simple HTML to display > > a scrolling marquee. This works fine (ish). > > > > > > > > If I load the marquee on Window Loaded and then perform any action > > that does a commit from a dialog, the view field gets set with the path to a > > temporary file. The strange thing is, if I reload the marquee into the View > > field by clicking a reload button, the problem subsequently goes away. It > > only happens if the View field is set with a Window Open/Loaded trigger. > > > > > > > > I've tried using PERFORM-ACTION-ACTIVE-LINK 1 <button id> on window > > loaded to click the button automatically, but this doesn't cure the > > problem. You have to actually click the reload button in the user tool to > > solve the issue. This is a pain for users and I want to avoid them having > > to click the button. > > > > > > > > I'm attaching a small def to demonstrate this – click the Question > > button after you've opened the TestMarquee form to see the error. Click the > > reload button to reload the marquee, then the Question button again to see > > that the issue is now corrected. I'm on WUT 7.0.0 p002. > > > > > > > > Any ideas? > > > > > > > > David Sanders > > > > Remedy Solution Architect > > > > *Enterprise** Service Suite @ Work* > > > > ========================== > > > > *ARS List Award Winner 2005* > > > > *Best 3rd party Remedy Application* > > > > * * > > > > See the *ESS Concepts Guide*<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> > > > > > > > > tel +44 1494 468980 > > > > mobile +44 7710 377761 > > > > email [EMAIL PROTECTED] > > > > > > > > web http://www.westoverconsulting.co.uk > > > > > > __20060125_______________________This posting was submitted with HTML > > in it___ __20060125_______________________This posting was submitted with > > HTML in it___ > > > > __20060125_______________________This posting was submitted with HTML in > it___ > -- Patrick Zandi
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