Chris, Thanks for your response. I'm hoping to get access to other SQL servers to attempt multiple connections..
On another note, I could not find the installables for EIE's online help for version 7.0.1.. Anyone knows where I could get it from? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of strauss Sent: Thursday, July 05, 2007 4:32 PM To: arslist@ARSLIST.ORG Subject: Re: Using the rulehelper.exe OR rlshelper.exe I have already defined exchanges to tables in three different named databases on one SQL Server (default instance), and since the Vendor Configuration tab takes separate entries for ServerName, DatabaseName, and login data I see no reason why I could not connect to another SQL Server as well. If I get a chance, I have other SQL Servers to connect to - just had not had a reason to test it. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ P.S. Each patch level of the SQL Server Adaptor / EIE application appears to be heavily re-written from the previous versions - I have to assume that the docs have not caught up. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Thursday, July 05, 2007 2:55 PM To: arslist@ARSLIST.ORG Subject: EIE: Using the rulehelper.exe OR rlshelper.exe Looks like there is a documentation bug on the BMC Remedy Link for SQL Server 7.0 Administration Guide. They refer to the executable that builds rules as rulehelper.exe whereas I see an executable called rlshelper.exe on my installation. Anyway, has anyone used this to build links to 2 different mutually exclusive SQL servers? I wanted to know if it is possible to configure EIE to connect to various SQL servers residing on different machines. Each of these SQL servers could have more than one database. We have a possible requirement where we might have to connect to more than 1 database on a single SQL server. Our possible requirement could also be that we have more than one SQL server that we might have to have EIE connect to. If it is not possible to have EIE connect to more than one SQL server, can a linked server option be used together with the Remedy Link for SQL to have these connections happen? I would have tried the above options myself before writing to the list but as of now I do not have access to the other SQL servers.. Rgds Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
