That is an error being sent back to Remedy from an email server you are sending to. Is there anything in your "AR System Email Error Logs" form? You may need to check the address list for the related message in the "AR System Email Messages" form. Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of RAMTRI, Nisha, GBM Sent: Friday, July 06, 2007 10:26 AM To: arslist@ARSLIST.ORG Subject: Facing issues with emails ** Hello Listers, We are facing some issues with emails being sent out through Remedy. In the email error logs we are frequently getting the error as follows: Invalid Addresses; nested exception is: class javax.mail.SendFailedException: 452 Too many recipients received this hour javax.mail.SendFailedException: Invalid Addresses; nested exception is: class javax.mail.SendFailedException: 452 Too many recipients received this hour at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:848) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:323) at com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java: 74) at com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.j ava:1489) at com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360 ) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Thread.java:536) Now, I can't really comprehend the error " 452: Too many recipients this hour". Is there some kind of setting which will have to be taken care of in mailbox configuration to overcome this error? Can anybody throw any light on this? If anyone has come across this error and solved it, please share that information. Thanks. We are on ARS 6.3, Sybase Warm Regards, Nisha Ramtri ************************************************************************ *********** The Royal Bank of Scotland plc. Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Authorised and regulated by the Financial Services Authority This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. Visit our websites at: www.rbs.com www.rbs.com/gbm www.rbsgc.com ************************************************************************ *********** ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"