It is working now. Someone had changed the password for the sql user we were using. Gotta love it! Thanks everyone!
Greg --- [EMAIL PROTECTED] wrote: From: strauss <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Subject: Re: SLM 7.0.03 Installation error Date: Fri, 6 Jul 2007 11:24:10 -0500 Is your SQL Server set to allow Windows-only authentication? The SLM installation requires SQL Server authentication, although there are now ways to restore operation to Windows-only authentication after the install has been completed. Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Greg Donalson Sent: Friday, July 06, 2007 11:19 AM To: arslist@ARSLIST.ORG Subject: SLM 7.0.03 Installation error Hi all, I am getting an error when installing SLM 7.0.03 on a Windows 2003 server with a SQL 2005 database. We have ARS 7.0.01 patch 3 with Incident and Problem already installed with patch 4. The error we are getting is: "Database connection failed: <servername> ARSystem 1433 ARAdmin. Please try again." I am getting this where you would input the Database Server, Database User, Database User password. We are logged in as an administrator and are using a user that we used to install ARS. Not sure why it would not be working now. Any help would be appreciated. Thanks! Greg Donalson ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"