If they can write the XML to a file then you could do a small perl
script using SOAP::Lite to push the XML to Remedy and return the results
(writing it to another XML file). 

Also From the Klink docs it appears that all it needs is a Mid-Tier 6
(or higher) install.  I have used Mid-Tier 6.3 against an ARS 5.1.2
server with no problems (just like using a 6.3 User Tool against a 5.1.2
server).  So Klink might still work.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Covert, Jack
Sent: Friday, July 06, 2007 4:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: XML over HTTPS

You are correct.  We need the XML to be wrapped in a SOAP request to use
web services and we will return the information w/ the SOAP.  The SOAP
throws a wrench in their works, they need straight XML.

Corporate IT
Enterprise Systems Management
Remedy Support Team
  
Remedy Support Team Home Page
http://collaborate.mckesson.com/sites/esm/remedy


________________________________

From: Grooms, Frederick W 
Sent: Friday, July 06, 2007 1:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: XML over HTTPS

By "they can't handle the SOAP wrapper" do you mean that the application
you want to have pushing data to Remedy (or pulling data from Remedy)
can not do SOAP?  That this other app can create XML but does not do
SOAP?

Maybe a bit more info could be helpful here 

Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Covert, Jack
Sent: Friday, July 06, 2007 1:40 PM
To: arslist@ARSLIST.ORG
Subject: XML over HTTPS


Hi all.  I have a need to be able to interact w/ Remedy using XML over
HTTPS.  
Web Services would be nice but they can't handle the SOAP wrapper.  
KLink doesn't work w/ 5.1.2 (our version), any other suggestions?

TIA

Jack Covert
Corporate IT
Enterprise Systems Management
Remedy Support Team

Remedy Support Team Home Page
http://collaborate.mckesson.com/sites/esm/remedy

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