Dwayne, Is there some sort of a trend on the type of fields that seem to disappear?
What version of the AR Server and what version of the mid-tier server are your running? Do you have more than one mid-tier server? Are you connecting to the correct mid-tier server?, Have you tried deleting your AR Server from the mid-tier server configuration, and re-adding it? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Dwayne Martin Sent: Wednesday, July 11, 2007 4:53 PM To: arslist@ARSLIST.ORG Subject: Re: Fields disappearing in Mid-Tier (U) Thanks, Kaiser and Sandra! No, I don't have separate web views. Yes, the problem persists after clearing the cache. And now the fields have disappeared for me too, and I have Administrator permissions, so it isn't a permissions issue afterall. Dwayne Martin ---- Original message ---- Date: Wed, 11 Jul 2007 14:25:01 -0400 From: "Hennigan, Sandra H CTR OSD-CIO" [EMAIL PROTECTED] Subject: Re: Fields disappearing in Mid-Tier (U) To: arslist@ARSLIST.ORG UNCLASSIFIED Are the fields visible after clearing the cache? Sandra Hennigan Enterprise Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, July 11, 2007 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: Fields disappearing in Mid-Tier You don't, by chance, have a separate web view of the form that doesn't have the fields on it? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Wednesday, July 11, 2007 12:42 PM To: arslist@ARSLIST.ORG Subject: Fields disappearing in Mid-Tier Hello Everyone, We are seeing cases of fields that have been visible for years suddenly disappearing in Mid-Tier. I can see them, which suggests a permissions issue. But the users also have permissions to the now-invisible fields. The same users can see these same fields in the client User tool. Any idea what is going on? (Mid-Tier 6.3 on Win 2000 IIS 5 web server, ARS 7.01 patch 3, Linux server) Dwayne Martin Computing Support James Madison University No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.10.4/896 - Release Date: 7/11/2007 4:09 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
