Now that I think of it, number 2 is how we fixed it, too. We just upgraded all of our users to V7 user tool, even though we weren't on V7 on the server yet.
Thanks, Ron Tools Admin ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Dries Sent: Thursday, July 12, 2007 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy User Tool gets an application error every time you close ** I did have this problem, and it was the same version and the 1412 patch, I also when down the path of logging client side active links, and could find nothing. Plus is was not consistent, not all users had the error on exit. One of two solutions resolved the issue. 1. A simple uninstall and reinstall of the same version User tool sometimes fixed the issue. 2. In other cases it was necessary to install the 7x user tool, we eventually did this across the board. The only thing we could determine was there was some other applications registry entry that conflicted with the entry of the version 6 1412 patch Remedy User tool, but could never pin it down completely. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
