Thanks, Chris and Axton! Indeed it was an unpatched 7.0.1 Midtier. I asked the admin in Ohio to apply patch 003 and voila! Problem solved.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Thursday, July 19, 2007 8:22 PM To: arslist@ARSLIST.ORG Subject: Re: Time an Hour Behind on Midtier A couple of things that come to mind: - OS/Java patches for DST tz changes - defect addressed in mid-tier 7.0.1 patch 3 where users that did not authenticate via login.jsp would not have the proper timezone data loaded for the web session (causing weird issues with date/time values). We saw things like 7/0/2007 or 7/1/2007 11:00:00 PM for times that should have been midnight. - client timezone Axton Grams On 7/19/07, Somers, Chris <[EMAIL PROTECTED]> wrote: > ** > > > > What patch level is your Midtier at? > > > > I ran into this very same problem (hour behind on midtier, correct on > client) and was able to fix it by applying Midtier 7.0.1 patch 003. > > > > > > Chris > > > > ________________________________ > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE > Sent: Thursday, July 19, 2007 3:48 PM > To: arslist@ARSLIST.ORG > Subject: Time an Hour Behind on Midtier > > > > > Hello everyone: > > > > I was hoping folks would help me think this through. Our Midtier is > displaying time an hour behind. For example, when a technician submits a > ticket, we have an Incident Start time field and it's populated with a time > that's an hour ago. The time is correct, however, on the client. > > > > So let's throw out the obvious stuff I checked so far: > > > > - Time and timezone have been checked on the midtier server. > > - Time and timezone have been checked on the Remedy server. > > - Time and timezone have been checked on the client. > > > > So...I'm stuck. Any ideas? > > > > Norm __20060125_______________________This posting was > submitted with HTML in it___ > __20060125_______________________This posting was submitted > with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
