Mike,
You can always add a MENU ITEM and make it so that the user can "fire" that item with ALT + <letter>. With a little forethought, you could probably get quite a few shortcuts working that way... Gp George Payne Assistant Director, User Services Information Technology Services University of Texas at Austin 512.232.7513 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike Balogh Sent: Monday, July 23, 2007 11:45 AM To: arslist@ARSLIST.ORG Subject: Shortcut keys Hi all - Is anyone aware of any way to configure shortcut keys to fire workflow or mimic a button press within the User tool? For instance, the helpdesk I'm currently working with would like to be able to press Ctrl+<letter> to popup a dialog box that allows them to enter a new note on the ticket. I'm fairly certain there's nothing within Remedy that will do this. But perhaps someone has a workaround or 3rd party integration that has accomplished this in the past? Thanks in advance for any help, ~Mike --- Michael J Balogh Wingspan Systems Inc. [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
