The following is an excerpt from BMC support site on KM-000000011324:
" Assuming the domains are part of a forrest, then LDAP can refer to each of the individual domains. They need to identify the host name and BaseDN to use. Currently (as of version 6.0.1), there is no way to configure the AREA LDAP plugin to look to multiple LDAP Servers that are in different forests. Microsoft's Support site has some information on this subject.. See article-224543 at http://support.microsoft.com/default.aspx?scid=kb;en-us;224543 Also see a pretty good document, article-241737, Creating a Cross-reference to an External Domain: " ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Aaron Keller Sent: Monday, July 23, 2007 1:44 PM To: arslist@ARSLIST.ORG Subject: multiple LDAP servers? The brain trust in our Windows Admins group named our NT domain to match our company name, and now that our company name has changed, we have to migrate thousands of users from one domain to another. The problem is that our AREA LDAP integration is referencing the old domain, so if a user is migrated to the new domain and changes their password, they can no longer get into Remedy (at least, not using LDAP authentication) Is there a way anyone knows to set up multiple AREA LDAP configurations? So that, for example, if the first fails, the second can be used? Or better yet, have the LDAP configuration be specified per user instead of the same for all users? We have ARS v6.3 patch 20, authenticating against our windows 2K domain controllers. -Aaron * Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> SunCom is the wireless company that's committed to doing things differently. Things we want you to know. This e-mail and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. This communication may contain material protected by the attorney-client privilege. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
