Hello Robert, Thank you for your answer. Sorry for this question but I am pretty new to Remedy. After your reply I was looking at the Guide and it said that I can use the run process Application-Generate-GUID [<GUID prefix>] in order to create a GUID. My question is do I use a filter to create a GUID and how would I be able to pass this in the link (to send in the e-mail).
We are not web enabled and basically I am creating an ASP.Net application which will send an e-mail to Remedy using a template. Thank you in advance. Manjari R. Shrestha -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Babineau, Robert (xwave) Sent: Thursday, July 26, 2007 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: Using Random numbers in Remedy to send Survey instead of using the SR ID Why not use the GUID field? We "expire" surveys older than 1 month old and you cannot enter a survey that is already complete. That way the possibility of someone "finding" a valid survey is pretty low. Robert Babineau, P.Eng. xwave, a division of Bell Aliant (506) 658-7995 [EMAIL PROTECTED] Come visit us at www.xwave.com -----Original Message----- From: Shrestha, Manjari R. [mailto:[EMAIL PROTECTED] Sent: Thursday, July 26, 2007 1:09 PM Subject: Using Random numbers in Remedy to send Survey instead of using the SR ID Hello List, I am trying to develop Survey Application for our Customers using Remedy (They do not have remedy accounts). Instead of sending a link with SR ID will it be possible to generate a random number in remedy and use that instead of the SRID. Please advise how to do this. Thanks! Manjari R. Shrestha ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
