Oh, great...hope there are more of those out there :/

Have a good evening, man--tomorrow is launch, tweaking, and downright
finishing that thing...
*wave*
~james

 __________________________________________
[] James C. Russell           512.475.9262 |
[] SA, ITS User Services      512.475.9400 |
[] [EMAIL PROTECTED] |
 ~~ 


> -----Original Message-----
> From: Payne, George
> Sent: Tuesday, July 31, 2007 4:45 PM
> To: arslist@ARSLIST.ORG
> Cc: Rubarth-Lay, James W; Russell, James C
> Subject: ITSM 7.0 bug.
> 
> Hey Gang,
> 
> We're using ITSM 7.0 on ARS 7.0.01 with an Oracle 10g database.
> 
> Trying to create a new Support Group, I guess I got a little too
> aggressive with the "Description"; I typed 141 characters and it threw
> the error below when I tried to save it.  The field properties show it
> to be a 255 character field on the Support Group form, but the
> underlying field that the Description is being pushed to by workflow is
> apparently only 128 characters on the CTM:SYS-Access Permission Grps
> form.  When I trimmed the Description to < 128 characters, it saved
> just fine.
> 
> ---
> 
> ARERR [552] Failure during SQL operation to the database : ORA-12899:
> value too large for column "ARADMIN"."T567"."C1000000000" (actual: 141,
> maximum: 128)
> 
> ARERR [306] Value does not fall within the limits specified for the
> field :  (Maximum length        - 128) : CTM:SYS-Access Permission Grps
> : Description
> 
> ---
> 
> I didn't see this on the ARSWiki, so I guess I'll turn in a request to
> support.
> 
> Gp
> 
> George Payne
> Assistant Director, User Services
> Information Technology Services
> University of Texas at Austin
> 512.232.7513

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