You are correct. The base course is available to the public. It's the advanced implementation courses that are restricted to BMC employees and partners only.
Tim -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of E. Louise van Hine Sent: Wednesday, August 01, 2007 5:24 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy 7.0 Admin training I am taking a course in Pleasanton (Installing and Configuring ITSM 7.0) next week that is listed on the education list as available to the public. It does have prerequisite required courses, however. Could it be that it is restricted due to the prerequisite courses? Just a thought. -- Regards, Louise van Hine KTSL Limited [EMAIL PROTECTED] Quoting Timothy Powell <[EMAIL PROTECTED]>: > ** Rick and Norm, I heard from two very reliable sources that > these classes, "reserved" for partners and/or internal BMC employees, > were routinely being cancelled by BMC for unknown reasons. It was > "assumed" by these sources that it was due to lack of adequate > teaching resources and schedule conflicts. I was also told by these > two sources that BMC would not be opening these classes up to > customers/independents because BMC doesn't want "us" involved in > future implementations any longer. They want to control who does it > and how it's done (BMC and BMC partners using their "certified" > implementation specialists). Look at the other part of this....you > can't "play" with the 7.0 apps any longer because it takes a set of > full blown licenses and not many of us independents can afford that. > On the other hand, partners are given the licenses as part of their > partner agreement. So you can't muck around and learn the apps and > you can't get implementation training.....I don't know about you, but > I know what 1+1 appears to equal...... **disclaimer** This is what I > was told by two different partner reps....not what I personally know > to be fact. Tim > > ------------------------- > FROM: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] ON BEHALF OF Rick Cook > SENT: Tuesday, July 31, 2007 11:16 AM > TO: arslist@ARSLIST.ORG > SUBJECT: Re: Remedy 7.0 Admin training > > ** That's true. I do hope they either open that up to customers > soon, or offer a reasonable alternative for them. Many want to attend > training to be able to effectively administer the apps, and I > don't see a class that does that for them. Initially, it was > restricted to ensure that the implementation consultants would have > first dibs on the space. I don't know what the demand/demographics > currently are for that class, or whether they justify continuing the > restriction. Rick > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 > CS/SCCE > > Sent: Tuesday, July 31, 2007 11:07 AM > > To: arslist@ARSLIST.ORG > > Subject: Re: Remedy 7.0 Admin training > > I heard the same thing. Is it true? > > Rhetorical question: If true, why in the world would they do that?! > On 7/31/07, JOHN ATHERLY wrote: ** > > Thanks all I heard some where that Installation and Configuration > of ITSM 7 is only for partners > > John Atherly > American Power Conversion > [EMAIL PROTECTED] > 401-789-5735 Ext. 2120 > 1-800-788-2208 Ext. 2120 __20060125_______________________This > posting was submitted with HTML in it___ > > -- > Rick Cook > Cook Enterprises > 253-278-4112 __20060125_______________________This posting was > submitted with HTML in it___ __20060125_______________________This > posting was submitted with HTML in it___ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
