When you removed the Demo password the system will try to authenicate with the AD you must have a Demo password.
-----Original Message----- From: Heider, Stephen <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wed, 1 Aug 2007 3:40 pm Subject: EIE 7.0.1 p5 Install List, I am trying to install EIE 7.0.1 patch 5 and the installation program can not authenticate any Remedy user. I also tried removing the password for Demo. I disabled all external authentication (it was using LDAP) and restarted the services. No other ARS applications are installed, other than those that come with the base ARS Server package. Any ideas? Stephen Windows Server 2003 ARS 7.0.1 p3, using Port Mapper SQL Server 2005 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"