The BMC tools are the easiest to work with from the Remedy
Admin/Developer perspective, but they may not be what the rest of I.T.
wants. If you already own LANDesk, SMS, or something else you might
want to consider integrating with those instead, even though it would be
more work. For example, BMC's discovery tools give you reconciliation
rules. If you have multiple other data sources, it would become more
time-consuming to build them there (although it isn't a huge deal.)
In my company's case, the management decided we had enough tools with an
overlap, so we didn't purchase them.
Shawn Pierson
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Don Simmons
Sent: Tuesday, August 07, 2007 12:41 PM
To: arslist@ARSLIST.ORG
Subject: Discovery tools
** We are in the process of looking at Discovery tools to work
with ITSM 7 with CMDB 2.0. Looking at the BMC tool as well as the IBM
tool. Are there any got ya that we need to take into consideration?
Don Simmons
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